Universal credit - housing costs
This full-day equivalent course, delivered over two consecutive mornings, focuses on the practical aspects of help towards rent in UC.
Event on
23 Sep 2025
Courses
Displaying 11 - 20 of 27
Adviser skills - writing benefit challenges
Build your skills with this practical course on effective drafting for benefit casework.
Event on
7 Oct 2025
Introduction to welfare rights
This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system.
Event on
30 Sep 2025
Also on
13 Jan 2026
Understanding revisions and supersessions
The benefits system is a decisions-based system. This course gives advisers the technical understanding needed to successfully navigate it, by explaining in detail the rules about how a decision can be made and then changed.
Event on
14 Oct 2025
Also on
25 Feb 2026
Benefits overview
This two-morning course provides an overview of the benefits system and examines how the system fits together.
Event on
16 Oct 2025
Also on
12 Feb 2026
Benefits for non-EEA nationals
This standard level course offers an opportunity for advisers to gain knowledge and confidence to advise non-European nationals on how their immigration status affects their entitlement to benefits.
Event on
21 Oct 2025
Also on
11 Feb 2026
Universal credit - complex needs status
This two-morning online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered, and what this should mean for UC claimants. It also covers how you can ensure the Department for Work and Pensions recognises ‘Complex Needs’ status.
Event on
10 Nov 2025
Also on
9 Mar 2026
Benefits for EEA nationals - advanced
This advanced level course looks in detail at the social security rights of EEA nationals in the UK. It provides an opportunity for advisers who are familiar with some of the more commonly occurring scenarios to focus on specific complex areas and recent significant developments.
Event on
20 Nov 2025
Also on
4 Mar 2026
Benefit basics in Scotland
You do not need to be a benefit expert to make a difference. This course is for anyone working with people in Scotland on low incomes or with additional needs.
Event on
1 Dec 2025
Also on
17 Mar 2026
Judicial review
Judicial review is an essential tool for challenging decisions that affect benefit and tax credit claimants where there is no right of appeal. This interactive course gives advisers a clear understanding of its potential use and helps them to develop their skills in challenging unlawful decision-making.
Event on
2 Dec 2025