Preparing an appeal submission - adult disability payment
This course equips you with the knowledge and skills you need to prepare an effective submission.
Event on
28 Aug 2025
Also on
11 Feb 2026
Courses
Displaying 11 - 20 of 34
Universal credit - an introduction
Universal credit is the main working age, means-tested benefit for people in Scotland and throughout the UK.
Event on
3 Sep 2025
Also on
31 Mar 2026
Universal credit - overpayments and deductions
This course equips you to deal with UC overpayments by taking a systematic approach to checking and challenging decisions.
Event on
8 Sep 2025
Also on
26 Feb 2026
Personal independence payment - best practice in completing the questionnaire
This two-morning online training course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.
Event on
8 Sep 2025
Also on
17 Nov 2025, 9 Feb 2026
Pension age claimants - attendance allowance
Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people.
This course will give you an understanding of the main rules and help you to identify people who may be entitled. The course is aimed at advisers with little or no experience of AA.
Event on
16 Sep 2025
Also on
3 Feb 2026
Adviser skills - Understanding social security law and finding it online
Entitlement to social security is determined by whether or not a claimant meets the legal rules relevant to the benefit in question. Similarly, the processes that must be followed. This full-day standard level course is suitable for advisers who undertake benefit casework.
Event on
1 Oct 2025
Also on
10 Feb 2026
Understanding revisions and supersessions
The benefits system is a decisions-based system. This course gives advisers the technical understanding needed to successfully navigate it, by explaining in detail the rules about how a decision can be made and then changed.
Event on
14 Oct 2025
Also on
25 Feb 2026
Benefits overview
This two-morning course provides an overview of the benefits system and examines how the system fits together.
Event on
16 Oct 2025
Also on
12 Feb 2026
Social security law update
Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings and concentrating on regulations and caselaw, this essential course looks at the most important changes in benefit and tax credits law from the previous six months.
Event on
16 Oct 2025
Also on
25 Mar 2026
Benefits for non-EEA nationals
This standard level course offers an opportunity for advisers to gain knowledge and confidence to advise non-European nationals on how their immigration status affects their entitlement to benefits.
Event on
21 Oct 2025
Also on
11 Feb 2026