Court of Appeal upholds decision that universal credit payments can be backdated on revision, but claimants risk still being thwarted by DWP IT design flaws and those subject to managed migration face ‘double whammy’ loss of transitional protections and backdated payments.
Managed migration to universal credit is about to expand to DWP legacy benefit claimants. The stakes are high, and we're calling for the DWP to slow down and put more safeguards in place.
CPAG is calling on the government to extend its new timescales for moving people from older benefits to universal credit to prevent vulnerable claimants from falling through the cracks.
Our pre-Budget briefing details how best to invest financial support in children to reduce child poverty and give every child the chance to fulfil their potential.
Universal credit (UC) claimants are not always getting extra amounts of UC they’re entitled to when they become eligible for some other benefits because of poor data-sharing within the DWP.
Our interviews show that claimants did not have the information they needed or wanted to understand how moving to UC would affect them. Such misinformation and misunderstanding are likely to be reasons some people are not moving to UC despite having a strong financial incentive to do so.
Today the DWP published the latest data on the outcomes of tax credit claimants who have been sent their ‘migration notice’. This is a letter informing people that they have three months to make a claim for universal credit (UC), at which point their tax credit payments will be terminated. The data reveals that 16,000 people sent a migration notice did not make the transition to UC and had their legacy benefits terminated. This equates to 27 per cent of those who have been sent a migration notice and reached their deadline (based on those sent a migration notice in the first half of 2023).
