Courses
Changing decisions - universal credit
This course gives you the essential skills to get universal credit decisions changed. There are different ways to legally change a decision.
Looking up the law
Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client.
Universal credit - claimant commitment and sanctions
Preparing an appeal submission - adult disability payment
This course equips you with the knowledge and skills you need to prepare an effective submission.
Representing at the First-Tier Tribunal
This practical course is essential for new representatives and advisers who want to be more confident in representing clients at social security appeal hearings at the First-tier Tribunal.
QBC - making the most of your calculator
This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.
The course covers:
Universal credit - overpayments and deductions
Pension-age claimants – income maximisation
Transferring to Scottish disability benefits
A system of Scottish disability benefits is replacing personal independence payment (PIP), disability living allowance (DLA) and attendance allowance (AA) for people living in Scotland.