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Thank you for completing our survey.

If you think the calculation of the transitional element is incorrect

Consider requesting a mandatory reconsideration of the DWP's decision, if you have not already done so. For further information on challenging decisions see Getting a decision changed in our Welfare Benefits and Tax Credits Handbook (for subscribers).

If you haven't requested a breakdown of the transitional element calculation

You can prepare a breakdown request to submit via the universal credit journal using our tool: Request a breakdown of the calculation of a universal credit transitional element

If you have requested a breakdown of the transitional element calculation but haven't received it

And over 14 days have passed since you requested the breakdown, you may wish to:

if you are a member of the public, contact a local advice service for further advice. You can search for a local advice agency on Advicelocal
if you are an adviser, contact us for further advice.