We undertook research to find out whether the DWP is meeting the needs of people with mental health problems and making adjustments to their service as required by law. UC was promoted in its early stages as a personalised service, providing support to meet people’s needs. We wanted to find out whether it has lived up to this ambition.
When the coalition government published its flagship paper on universal credit (UC) in 2010, it promised a ‘digital first’ benefit. Since then we have seen the digitalisation of the UK’s working-age social security system, a process that continues today. But what impact has this transformation had on claimants and their rights?
What do the UK government’s crucial decisions about universal credit (UC) in 2021 tell us about social security policy? The government faced significant opposition to cutting the £20 which had been added to the UC standard allowance as the pandemic struck but went ahead anyway. The October 2021 budget then offered significant improvements to UC for those in work. These policy choices tell us a lot about current government priorities.
Child Poverty Action Group’s annual cost of a child report looks at how much it costs families to provide a minimum socially acceptable standard of living for their children. Since 2012, this report series has systematically monitored the minimum cost of a child. This report updates those calculations for 2021 and outlines the factors affecting the latest figures. The total cost of raising a child to the age of 18 now stands at £160,692 for a couple and £193,801 for a lone parent.
Our Secure Futures for Children and Families project asks the question: What does a social security system that provides a secure future for children and families look like? Through a programme of roundtable events with different audiences, four citizens’ juries, and a series of written contributions, we have explored this question in detail. This report brings together what we learned from these activities.
This report highlights findings from the Early Warning System and meetings with organisations supporting refugees about experiences of claiming universal credit and some of the difficulties encountered.
This report pulls together the views and experiences shared by parents and young people in the capital during the first year of the London Calling project. It looks at the key barriers to a good quality of life for children and families living on a low income in London in 2021, examines the effect of the pandemic on these barriers, and sets out what CPAG’s panel of low-income parents in London want the future to look like for themselves and their families.
This report focuses on some of the problems UC claimants are experiencing both making a claim for UC and receiving accurate payments, which appear to be caused by the digitalisation and automation of the UC system. Claimants who have specific life circumstances are experiencing similar problems because the UC computer system seems unable to calculate their UC payment correctly and in accordance with the law.
This report presents analysis by CPAG, commissioned by Action for Children, on the importance of the £20 increase in mitigating the damage caused by social security losses over the previous decade for a typical working family.
