Courses

This course equips you to deal with UC overpayments by taking a systematic approach to checking and challenging decisions.

Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people. This course will give you an understanding of the main rules and help you to identify people who may be entitled. The course is aimed at advisers with little or no experience of AA.

This full-day equivalent course, delivered over two consecutive mornings, focuses on the practical aspects of help towards rent in UC.

This interactive and practical course is designed to increase your skills and confidence if you are new to training, and provide an update on best practice if you are a more experienced trainer.