At the start of the pandemic, the Department for Work and Pensions (DWP) relaxed some evidence checks for people making a universal credit (UC) claim to provide quicker access to benefits. In January 2021, the DWP began reverifying the details of claims made while evidence checks were eased. This has resulted in some claimants being asked to pay back the entirety of their UC award. More than a year after the exercise started, we continue to hear from people who have had their UC payments stopped, who have received demands to repay all the UC they received, and who are unable to understand or challenge the DWPs decision.
Universal credit (UC) is now the main benefit for working-age people. It is claimed by people who are disabled and by those who are not, and by those who are working and those who are not. But how well does UC support those who might need more help to claim? In particular, does the Department for Work and Pensions (DWP) respond to the needs of people with mental health problems to ensure they can access UC fully?
We undertook research to find out whether the DWP is meeting the needs of people with mental health problems and making adjustments to their service as required by law. UC was promoted in its early stages as a personalised service, providing support to meet people’s needs. We wanted to find out whether it has lived up to this ambition.
When the coalition government published its flagship paper on universal credit (UC) in 2010, it promised a ‘digital first’ benefit. Since then we have seen the digitalisation of the UK’s working-age social security system, a process that continues today. But what impact has this transformation had on claimants and their rights?
What do the UK government’s crucial decisions about universal credit (UC) in 2021 tell us about social security policy? The government faced significant opposition to cutting the £20 which had been added to the UC standard allowance as the pandemic struck but went ahead anyway. The October 2021 budget then offered significant improvements to UC for those in work. These policy choices tell us a lot about current government priorities.
Child Poverty Action Group’s annual cost of a child report looks at how much it costs families to provide a minimum socially acceptable standard of living for their children. Since 2012, this report series has systematically monitored the minimum cost of a child. This report updates those calculations for 2021 and outlines the factors affecting the latest figures. The total cost of raising a child to the age of 18 now stands at £160,692 for a couple and £193,801 for a lone parent.
Our Secure Futures for Children and Families project asks the question: What does a social security system that provides a secure future for children and families look like? Through a programme of roundtable events with different audiences, four citizens’ juries, and a series of written contributions, we have explored this question in detail. This report brings together what we learned from these activities.
This report highlights findings from the Early Warning System and meetings with organisations supporting refugees about experiences of claiming universal credit and some of the difficulties encountered.
This report pulls together the views and experiences shared by parents and young people in the capital during the first year of the London Calling project. It looks at the key barriers to a good quality of life for children and families living on a low income in London in 2021, examines the effect of the pandemic on these barriers, and sets out what CPAG’s panel of low-income parents in London want the future to look like for themselves and their families.
