MM & DM v SSWP
Employment and support allowance (ESA) - work capability assessment - process for mental health claimants
Summary
In this judicial review decision from the Upper Tribunal, it is held that the work capability assessment process places claimants with mental health problems at a substantial disadvantage, by reason of the failure of that process to obtain further medical evidence at an early stage. The Secretary of State was under an obligation to make 'reasonable adjustments' under section 20(3) of the Equality Act 2010 to remedy that. However, the decision does not require the DWP to seek further medical evidence in every case. Instead, it directs the DWP to investigate how to implement changes so that decision makers are required to consider the need for further medical evidence in mental health cases and justify a decision not to seek further evidence.
It was argued for the claimants that under section 20(3) of the Equality Act, to prevent substantial disadvantage to claimants with mental health problems, the Secretary of State was obliged to seek further medical evidence at an early stage in the work capability assessment in every case in which the claimant had a mental health problem. The Secretary of State argued that he was not so obliged. It was accepted that under current practice the seeking of further medical evidence was made only in a small number of cases (eg, where support group membership may be established by further evidence, where there was an appointee or where there was evidence of attempted suicide or self-harm - paragraph 50). The Secretary of State pointed to safeguards for claimants with mental health problems, such as ensuring failure to return the ESAS0 questionnaire in mental health cases was referred first to a health care professional rather than direct to a decision maker (paragraph 37), and ensuring that where a claimant with a mental health problems fails to attend a medical, the decision maker will attempt to contact her/him by telephone and if appropriate arrange a home visit before making a decision (paragraph 45).
For further medical evidence, however, it seemed to the Upper Tribunal that the Secretary of State was maintaining his position that present practice did not require 'reasonable adjustments' and that such evidence was requested where appropriate. However, he accepted the recommendation of Professor Malcolm Harrington in his third report on the work capability assessment that 'decision-makers should actively consider the need to seek further medical evidence in every claimant's case. The final decision must be justified where this is not sought'. That was different from a requirement always to seek further medical evidence in every case, but did require a decision not to seek it to be justified. Nevertheless, the Upper Tribunal considered that what the DWP was doing abou1 that 'falls well short' of investigating and assessing the recommendation regarding claimants with mental health problems (paragraphs 66-81).
In the Upper Tribunal, Judges Charles, Jacobs and Lane held that the duty under section 20(3) was a generic test, and that on that basis the present practice resulted in a significant number of claimants with mental health problems being placed at a 'substantial disadvantage' and/or suffering an 'unreasonably adverse experience'. However, it was not reasonable to expect as a remedy that the Secretary of State seek further medical evidence in every case. The Upper Tribunal considered that instead an assessment ana trial along the lines of the recommendation of Professor Harrington was most appropriate (paragraph 157). At present there was not sufficient evidence to enable the Upper Tribunal to determine what changes in the work capability assessment process would be reasonable to avoid the substantial disadvantage, and so the Secretary of State was directed to take 'defined steps, with a defined period' to investigate and assess changes in practice regarding claimants with mental health problems (paragraph D of the Index and Overview to the decision).
Note: The Secretary of State intends to appeal