Emergency support plays a small but vital role in the social security system. It is there to help families through one-off shocks that cause a sudden drop in income or increase in costs, such as the onset of a health problem or the washing machine breaking down. But, in practice, many families are not getting the support they need when they need it, and this is contributing to the rising demand for food banks.
We undertook research to find out whether the DWP is meeting the needs of people with mental health problems and making adjustments to their service as required by law. UC was promoted in its early stages as a personalised service, providing support to meet people’s needs. We wanted to find out whether it has lived up to this ambition.
This report focuses on some of the problems UC claimants are experiencing both making a claim for UC and receiving accurate payments, which appear to be caused by the digitalisation and automation of the UC system. Claimants who have specific life circumstances are experiencing similar problems because the UC computer system seems unable to calculate their UC payment correctly and in accordance with the law.
To understand the impact of child poverty on the lives of children and families in England better, CPAG, the Child Welfare Inequalities Project (CWIP) and the Association of Directors of Children’s Services (ADCS) conducted a survey of social workers between January and March 2020 to ask them about the experiences of the families they work with.
This report focuses on social security issues during lock down, highlighting problems making and maintaining claims without support, difficulties participating telephone assessments and appeals, some PIP awards stopping and uncertainty about whether others would be extended, a number of severely disabled and terminally ill people not receiving additional amounts they were entitled to and a gap in support for some carers.
To understand how the Covid-19 pandemic has impacted children’s experience of learning, we conducted some research through surveys and interviews. We gathered the experiences of 3,600 parents and carers, along with 1,300 children and young people, with an emphasis on the experiences of low-income households. We found that the cost burdens of school closures have fallen most heavily on families already living on a low income.
This report has been developed by the A Different Take London panel. We are a group of children, young people and parents with experience of living on a low income, and people from Child Poverty Action Group and the University of Leeds. Between January–June 2019 we have been discussing our own experiences and priorities and talking to the people in our communities, to develop our own agenda around the most important issues affecting the lives of people in poverty and what we think should be done about them.
Living Hand to Mouth, by Rebecca O’Connell, Abigail Knight and Julia Brannen, brings the latest research on food poverty together with the voices of children and young people experiencing food poverty first hand.
In December 2018, the Improvement Service and CPAG in Scotland hosted a seminar for local child poverty leads bringing together representatives from local authorities and health boards as well as the Scottish Government, COSLA, SPIRU (Scottish Poverty and Inequality Research Unit) and NHS Health Scotland.