Karen Sneddon, Bannockburn’s Health and Wellbeing Officer, has had to adapt to recent changes, but has found ways to speak to families and make vital referrals.

“Sometimes a parent will say something that can be a trigger for us and we can suggest we refer them to the income maximisation team. They maybe didn’t know where to go for help, and we’ve not got all the answers but we can certainly refer them onto the right place and get the help that they need.”