Courses

Displaying 1 - 8 of 8
Online
Relevant to
all of the UK

Universal credit - overpayments and deductions

This course equips you to deal with UC overpayments by taking a systematic approach to checking and challenging decisions.
Event on
6 Jul 2026
Also on
18 Jan 2027
Online
Relevant to
England, Wales,

Pension age claimants - attendance allowance

Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people. This course will give you an understanding of the main rules and help you to identify people who may be entitled. The course is aimed at advisers with little or no experience of AA.
Event on
7 Jul 2026
Also on
26 Jan 2027
Online
Relevant to
England, Wales,

Benefits overview

This two-morning course provides an overview of the benefits system and examines how the system fits together. 
 

Event on
14 Jul 2026
Also on
20 Jan 2027
Online
Relevant to
all of the UK

Universal credit - transitional protection

This half-day course looks at the transitional protection available to claimants on migration from legacy benefits to universal credit (UC). It focuses on the protection available for claimants getting income-related ESA, the benefit that will be the subject of most remaining migration activity during 2025
Event on
8 Sep 2026
Also on
25 Jan 2027
Online
Relevant to
England, Wales,

Universal credit - students

This one-morning course gives a practical overview of the universal credit rules for further and higher education students. 
Event on
16 Sep 2026
Also on
19 Jan 2027
Online
Relevant to
Scotland,

Introduction to welfare rights

This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system. 

Event on
8 Sep 2026
Also on
12 Jan 2027
Online
Relevant to
Scotland,

QBC - making the most of your calculator

This course is for people who want to learn how to use QBC (the Quick Benefits Calculator) effectively and confidently.

The course covers:

Event on
5 Oct 2026
Also on
25 Jan 2027
Online
Relevant to
Scotland,

Universal credit update and tactics

Universal credit (UC) changes all the time, as the law is updated, tribunals and courts interpret the law, and it is implemented in practice. This course is an opportunity for experienced advisers to get up to date with the latest developments.
Event on
27 Jan 2027