This briefing, produced by CPAG in association with Age UK and RNIB, focuses on two new mandatory reconsideration policies introduced in 2022 and 2023 which put access to justice for particular groups of claimants at risk.
Our interviews show that claimants did not have the information they needed or wanted to understand how moving to UC would affect them. Such misinformation and misunderstanding are likely to be reasons some people are not moving to UC despite having a strong financial incentive to do so.
More than 8,500 individuals and organisations gave evidence to the latest Work and Pensions Committee inquiry into benefit assessments. Carri Swann considers the government’s response.
The DWP has just confirmed that it's pressing ahead with managed migration (the process by which people on the old ‘legacy’ benefits will move to universal credit (UC)). Here are six reasons for alarm as the government forges ahead with its plans to move 1.7m people by the end of 2024.
This report focuses on some of the problems UC claimants are experiencing both making a claim for UC and receiving accurate payments, which appear to be caused by the digitalisation and automation of the UC system. Claimants who have specific life circumstances are experiencing similar problems because the UC computer system seems unable to calculate their UC payment correctly and in accordance with the law.
An update to the report we published at the beginning of 2021 highlighting that delays carrying out assessments for disability benefits meant that many disabled people were not receiving or were losing support intended to help them meet the additional costs of their disability.
This report highlights that delays carrying out assessments for benefits mean that many disabled people are not receiving, or are losing support, intended to help them meet the additional costs of ill health or disability.
The year 2020 has put unprecedented pressures on families bringing up children. Parents across the world have taken on new challenges due to the coronavirus pandemic in keeping their children healthy and safe as well as properly fed, educated and entertained at a time when they have been required to stay at home, and when many families’ livelihoods have been threatened. Our cost of a child report looks at what items families need to provide a minimum socially acceptable standard of living for their children in 2020.
CPAG and the Church of England has produced a new report on the impact of the two-child limit after three years. Since 6 April 2017, families having a third or subsequent child are no longer entitled to additional support through child tax credit and universal credit.
In the second in this series, our report looks at problems with understanding decisions, challenging errors and protecting the rights of people claiming universal credit (UC). It outlines some of the problems claimants experience when they try to challenge a decision about their UC award. These problems have been identified by analysing case studies received via CPAG’s Early Warning System (EWS).