This report concentrates on the impact of COVID 19 on migrants living in Scotland and highlights social security policy and administration has left some migrants with little or no income during the pandemic.
This report concentrates on the impact of COVID 19 on families living in Scotland and highlights that many families are struggling financially due to inadequate support from the social security system and/or being unable to work while schools and childcare providers are closed.
In the second in this series, our report looks at problems with understanding decisions, challenging errors and protecting the rights of people claiming universal credit (UC). It outlines some of the problems claimants experience when they try to challenge a decision about their UC award. These problems have been identified by analysing case studies received via CPAG’s Early Warning System (EWS).
Universal credit: what needs to change to reduce child poverty and make it fit for families? calls for design and funding changes to improve claimants’ experience of universal credit and to reduce child poverty.