Standards of performance
Fuel Rights Handbook 20th edition, Chapter 14: Remedies, 3. Action by Ofgem, Standards of performance
Fuel Rights Handbook 20th edition, Chapter 14: Remedies, 3. Action by Ofgem, Standards of performance
Fuel Rights Handbook 20th edition, Chapter 6: High bills, 3. Accuracy of the meter, Standards of performance
Fuel Rights Handbook 20th edition, Chapter 4: Meters and methods of payment, 6. Choosing how to pay, Supplier discretion in switching with a debt
Fuel Rights Handbook 20th edition, Chapter 14: Remedies, 3. Action by Ofgem, Suppliers which cease trading
Fuel Rights Handbook 20th edition, Chapter 11: Fuel and benefits, 4. Help with fuel-related housing costs and service charges, Support for mortgage interest loans
Fuel Rights Handbook 20th edition, Chapter 2: Choosing a supplier, 1. Suppliers and switching, Switching supplier when your supplier goes out of business
Fuel Rights Handbook 20th edition, Chapter 2: Choosing a supplier, 1. Suppliers and switching, Switching supplier with a smart meter
Fuel Rights Handbook 20th edition, Chapter 2: Choosing a supplier, 1. Suppliers and switching, Switching supplier with existing debts
Fuel Rights Handbook 20th edition, Chapter 2: Choosing a supplier, 1. Suppliers and switching, Switching suppliers
Fuel Rights Handbook 20th edition, Chapter 4: Meters and methods of payment, 1. Standing charges and tariffs, The energy bills rebate
Fuel Rights Handbook 20th edition, Chapter 12: Energy efficiency and other sources of help, 6. Other sources of help, The Energy Ombudsman
Fuel Rights Handbook 20th edition, Chapter 5: Responsibility for the bill, 3. When you are liable for a gas bill, The Gas Act 1995