Our Trainers | CPAG

Our Trainers

CPAG's experience in the welfare rights field is unrivalled and this is reflected in the quality of our trainers. All are working within the sector, some for CPAG and others as senior advisers and consultants. Many of them contribute regularly to leading publications and information resources for the sector, including our own highly regarded range of handbooks.

Barbara Donegan is a welfare rights worker at CPAG in Scotland and an author of the Welfare Benefits and Tax Credits Handbook.

Moira Escreet is a welfare rights officer in Hillhead Housing Association. She has worked in frontline advice services since 1993, mostly in social housing, and has had first-hand experience of many benefit changes over the years. She is also a leading member of the Welfare Rights Officers Forum.

Alison Gillies is a welfare rights worker at CPAG in Scotland. She is author of CPAG’s Children’s Handbook Scotland. She has worked in welfare rights since 1985.

Will Hadwen works as a benefits trainer and adviser for charities including Citizens Advice and Advice UK. As a freelancer, Will also works on the CPAG in Scotland advice line and on CPAG’s Welfare Benefits and Tax Credits Handbook.

Paula John is a qualified social worker and mental health officer who has worked in social work for 30 years, the last 20 of which have been in a variety of mental health settings. She currently works for the Mental Welfare Commission for Scotland.

David Kelly is a welfare rights officer in a community-based housing association. He previously worked as a welfare rights worker with CPAG and in a local authority.

Henri Krishna is a welfare rights worker with CPAG in Scotland’s Advising Black and Minority Ethnic Communities project. He is an author of the Welfare Benefits and Tax Credits Handbook and has worked in the advice and support sector in various capacities for over 20 years.

Alison Lord is a welfare rights worker at CPAG in Scotland, working on the advisers’ advice line. She has been working in the advice sector since 1996, specialising in benefits for people with disabilities.

Campbell McCrea has 25 years’ experience in welfare rights advice, representation and training, working in local government, for Citizens Advice and currently for Momentum Scotland, specialising in head injuries and neurological conditions.

Simon Osborne is a welfare rights worker at CPAG. He is content consultant and an author of the Welfare Benefits and Tax Credits Handbook, editor of and contributor to the Welfare Rights Bulletin, author of Winning Your Benefit Appeal and contributor to Legal Action magazine.

Judith Paterson is head of advice and rights at CPAG in Scotland. She is an author of the Welfare Benefits and Tax Credits Handbook.

Ed Pybus is a welfare rights worker with CPAG in Scotland, and an author of the Welfare Benefits and Tax Credits Handbook. He was previously an adviser with Citizens Advice Bureaux.

Jon Shaw is a welfare rights worker at CPAG in Scotland, and an author of the Welfare Benefits and Tax Credits Handbook. He has worked in welfare rights since 2007.

Jane Smith has worked in welfare rights for over 20 years, in Derbyshire, the west of Scotland and currently for Angus Council. She has extensive experience of training, campaigning and appeals.

Jim Thompson has been a welfare rights worker for 25 years and has wide experience of claims, appeals and training. He is currently a housing association welfare rights officer.

Angela Toal is a welfare rights worker with CPAG in Scotland, working on the Benefits for Students project, and is author of CPAG’s Benefits for Students in Scotland Handbook. She was previously advice team manager at The Action Group in Edinburgh.

Rebecca Walker has worked in welfare rights since 1993 including for various citizens advice bureaux, Terrence Higgins Trust, Refugee Outreach and Advice Partnership and LASA. She is currently an advice worker with the Sheffield Project for Refugee Integration and Growth (SPRING), an advice worker with Maternity Action, and a freelance trainer and writer on welfare rights. For many years she has been an author of the Benefits for Migrants Handbook, the Welfare Benefits and Tax Credits Handbook and the Disability Rights Handbook.

Mark Willis has worked in welfare rights since 1991 and is currently a welfare rights worker with CPAG in Scotland’s tax credits/early years project. He is an author of the Welfare Benefits and Tax Credits Handbook.