Courses

This essential two-morning course is aimed at non-benefit advisers who need a clear and practical introduction to the system.

This two-morning online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered, and what this should mean for UC claimants. It also covers how you can ensure the Department for Work and Pensions recognises ‘Complex Needs’ status. 

This training course looks at how to ensure that a PIP revision or appeal should work to the best advantage of claimants. A good PIP challenge means getting the PIP entitlement arguments right. 

Disability living allowance (DLA) is an important way for families to meet the additional needs of ill or disabled children. This practical half-day course explains the eligibility rules and considers how to complete an application to get the best outcome for the child.

The benefits system is a decisions-based system. This course gives advisers the technical understanding needed to successfully navigate it, by explaining in detail the rules about how a decision can be made and then changed.