CPAG Welfare Rights: our digital platform
CPAG has been providing welfare rights advice and resources to frontline workers for over 50 years. Our online platform, CPAG Welfare Rights, gives you access to our essential resources for advisers including our handbooks, adviser tools, template appeal submissions and template letters. We provide free access to many of these resources. By subscribing to CPAG Welfare Rights, you can also access the digital versions of our handbooks such as our Welfare Benefits and Tax Credits Handbook and Benefits for Migrants Handbook which are regularly updated online, as well as all our tools.
We are not-for-profit. Your subscription not only gives you access to resources produced by sector leaders in welfare rights, but also helps support the work of our charity, including our free advicelines, our test cases which push the boundaries of welfare rights to improve the lives of claimants, and our campaigns to end child poverty.
Come to our conference stall to say hello and meet the people working on our online platform. Tell us what you want to see on the site, give us your feedback, or just let us show you what we offer.
Go to CPAG Welfare Rights
Turn2us
(London)
Turn2us is a national charity offering information and practical help to people facing financial insecurity. The Information Programmes team provides high quality information and support. They develop digital tools, including the Turn2us Benefits Calculator, Grants Search, and PIP Helper, created by benefits experts and people with lived experience of financial insecurity. The Partnerships team establishes relationships with charities and organisations, working together to achieve our vision where everyone in the UK has financial security so they can thrive.
Alongside the Information Programmes team (which works on a national level), the Edinburgh Trust and Local Programmes teams are community-focused. The Edinburgh Trust work in collaboration with other organisations in Edinburgh to deliver grants, and the Local Programmes team work in partnership with a community for up to 10 years to help people build financial security and thrive.
You can find out more about Turn2us on their website
Leigh Day
(London and Manchester)
At Leigh Day, we are committed to upholding justice and advocating for human rights. Our team of specialist lawyers has years of experience in judicial review challenges and claims under the Human Rights Act 1998 in the social security context. We are proud to have been at the forefront of challenges to flagship policies, including Universal Credit and the Bedroom Tax.
Our lawyers are experts in legal aid work, dedicated to helping those who need it most. We've achieved numerous landmark victories in court, securing justice and compensation for those who have been denied their human rights.
You can find out more about Leigh Day on their website
ICANN
(London and Manchester)
ICANN are a Community Advocacy Organisation based in Lancashire providing advocacy services around benefits for people with disabilities and long term health conditions. ICANN can help with form filling eg PIP, WCA, AA and child DLA. We support people at the health assessments for benefits either in person, via telephone or online. ICANN can also help with challenging benefit decisions, and can support at first or second tier tribunals either in person, via telephone or online. We also provide training to other VCFSE organisations, medical and social work students as well as ICANN Volunteers, staff and Trustees. From 2023/4 we started offering telephone based services across England and Wales and will be branching out into Scotland from Autumn 2024.
You can find out more about ICANN on their website
Housing Systems
(London and Manchester)
Housing Systems provides expert advice on welfare benefit issues for frontline advisers, delivering the tools and resources needed to give an outstanding service to customers. The team currently support over 350 welfare rights departments, charities, voluntary organisations and social housing providers. The ucnotes website – with its extensive information, guidance, tips and tools is easy to navigate to access the right information. The website includes over 400 standard letters and sample journey entries, as well as calculators (including a Transitional Element calculator), mapping tools, flowcharts and summary sheets. Housing Systems query email service is highly regarded, especially for those more complex issues, with responses given within one working day. Housing Systems also deliver practical and interactive face to face and online training, a suite of e-learning courses, regular webinars and conferences.
You can find out more about Housing Systems on their website
UK Covid-19 Inquiry
(London)
The UK Covid-19 Inquiry is the independent inquiry into the response to and impact of the pandemic in the UK. The Inquiry is welcoming submissions to Every Story Matters, an initiative to gather experiences in relation to the impact of the pandemic on individuals across the country. This is an integral part of the Inquiry and will shape the evidence base for its investigations. Ahead of the Inquiry’s investigation into the impact of the pandemic on children and young people, the UK Covid-19 Inquiry are encouraging welfare rights advisors and those in their networks to participate in Every Story Matters.
You can find out more about The UK Covid-19 Inquiry on their website