Use this template to challenge the DWP's refusal to either reinstate DWP legacy benefits or compensate your client for the loss of the transitional element as they had not yet received a universal credit (UC) migration notice when a third party fraudulently claimed UC in their name.
Use this template to challenge the DWP's refusal to accept a claim for personal independence payment (PIP) ('gatekeeping') because the claimant does not have a national insurance number, whether or not applied for one before they applied for PIP.
Use this letter to challenge the DWP's decision to suspend your client's universal credit (UC) payments when your client had a non-EEA leave to remain with recourse to public funds and applied to the EU settlement scheme (EUSS) before their existing leave expired but has not yet received a decision.
Use this template to challenge the DWP's decision to 'close your client's claim', ie, to revise the decision on their initial claim to refuse entitlement from the start of their award and to create an overpayment, due to your client's failure to provide ID evidence for 'reverification' when your client was awarded universal credit (UC) during Covid easements and your client is no longer in receipt of UC.
Use this template to challenge the DWP's decision to 'close' your client's 'claim', ie, to revise the decision on their initial claim to refuse entitlement from the start of their award creating an overpayment, due to your client's failure to provide a selfie as ID evidence for 'reverification' when your client was awarded universal credit (UC) during Covid easements. Your client has requested a mandatory reconsideration of the DWP's decision which has not been decided within reasonable time.
Use this template to challenge the DWP's decision that your 16-17-year-old client is 'receiving education' or 'living with someone in place of a parent' and therefore not entitled to universal credit (UC), when another person is not acting in place of your client's parent, your client is exempt from the requirement not to be receiving education, and DWP has not provided a written decision or notified your client of their appeal rights.
Use this template to challenge the DWP's decision that your client aged 19+ is receiving education and therefore not entitled to universal credit (UC), when your client is in non-advanced education and severely disabled, such that if their capability for work is assessed, they will have limited capability for work and work-related activity, so their non-advanced education will not be incompatible with their work-related requirements.
Use this template to challenge the DWP's refusal to administer a universal credit (UC) award by telephone/paper when your client has a disability and cannot manage their online account.
Use this template to challenge the DWP's refusal to accept your terminally ill client's SR1 (or DS1500) and to process their claim for personal independence payment (PIP) under the special rules for end of life because your client is receiving ongoing treatment, though the treatment does not affect their prognosis.
Use this template to challenge HMRC's refusal to apply notional entitlement offsetting to reduce a tax credit overpayment because it has been applied before to an earlier overpayment.
Use this template to challenge DWP’s refusal of a new claim universal credit (UC) advance when your client is a survivor of domestic abuse who previously received UC as a couple with the perpetrator of the abuse, is treated as having made a new claim as a single claimant, and DWP has been informed that your client's ex-partner took the final couple payment of UC leaving your client with no money until the end of their first UC assessment period as a single claimant.
Use this template to challenge DWP's refusal to send your client a PIP2 form and to decide your client's personal independence payment (PIP) claim until your client, who is within the duration of their existing leave to remain (LTR), has applied to extend their LTR and it is too early for them to apply to extend it.
