Use this letter to challenge the DWP's refusal to stop deductions from your client's universal credit (UC) for a benefit overpayment during your client's Debt Relief Order (DRO) moratorium when your client listed the overpayment as a DRO qualifying debt.
Use this letter to challenge HMRC’s refusal to exercise discretion to split child benefit payments between separated parents with equal care of two or more children.
Use this template to challenge a DWP delay, where a claimant has a new baby or has becomes responsible for a child/children (including if their 16-18 year old has returned to full time education), has notified the DWP within 1 month (or within 13 months if they had good reason for notifying late) and provided any evidence requested, but no new child element has been included in their universal credit (UC) award within a reasonable time.
Use this template to challenge HMRC's refusal to exercise discretion to reallocate child benefit payments to your client who has shared equal care of their child following relationship breakdown, is a survivor of domestic abuse, is on a low or benefit only income, and the child benefit is currently in payment to the other parent who is the perpetrator of that abuse and is a higher rate tax payer.
Use this template to challenge the DWP's refusal to pay new style ESA pending your client's appeal of a contribution-based ESA work capability assessment, on the grounds your client is treated as having limited capability for work pending their appeal (when they are unaffected by the 365-day time limit for claimants with limited capability for work).
Use this template to challenge the DWP's refusal to reduce the rate of a deduction from your client's universal credit (UC) award for a new claim advance when all the deductions from your client's UC total 25% of their standard allowance.
Use this template to challenge DWP's failure to exercise their discretion not to reduce the rate of deduction from your client's universal credit (UC) award to recover a hardship payment.
Use this template to challenge the DWP's decision to deduct more than 25% of a claimant's universal credit (UC) standard allowance when multiple deductions are taken at the same time.
Use this template to challenge the DWP's decision to 'close your client's claim', ie, to revise the decision on their initial claim to refuse entitlement from the start of their award and to create an overpayment, due to your client's failure to provide ID evidence for 'reverification' when your client was awarded universal credit (UC) during Covid easements.
Use this template to challenge DWP's refusal to reduce the deductions from your client's universal credit (UC) (for example, amounts deducted and paid to third parties, to recover overpayments, or to recover a UC advance) when the total deducted reduces you client's UC payment to zero (rather than 1p).
Use this letter to challenge DWP’s unreasonable delay in deciding your client's request for a supersession of their income support award to include the severe disability premium (SDP).
