Use this template to challenge a local authority’s failure, when deciding your client's discretionary housing payment application, to take into account their disability or terminal illness, and/or adaptations done to their property to meet their disability or health needs, which would render requiring your client to move to a smaller property discriminatory on the grounds of their disability.
Use this template to challenge the DWP's decision to 'close your client's claim', ie, to revise the decision on their initial claim to refuse entitlement from the start of their award and to create an overpayment, due to your client's failure to provide ID evidence for 'reverification' when your client was awarded universal credit (UC) during Covid easements.
Use this template to challenge DWP's refusal to reduce the deductions from your client's universal credit (UC) (for example, amounts deducted and paid to third parties, to recover overpayments, or to recover a UC advance) when the total deducted reduces you client's UC payment to zero (rather than 1p).
This template appeal submission can be used for a client who has transferred to universal credit (UC) from child tax credit (CTC) under the managed migration process if, when calculating entitlement to the UC transitional element, the DWP included a child element in the ‘indicative UC amount’ for child who was in residential care and for whom your client was getting CTC, but has not included it in the UC award.
Use this letter to challenge DWP’s unreasonable delay in deciding your client's request for a supersession of their income support award to include the severe disability premium (SDP).
Use this template to challenge DWP's refusal of a flexible support fund (FSF) payment for upfront childcare costs to enable your client to attend training necessary for them to take up a firm offer of employment.
Use this template to challenge the DWP's failure to exercise discretion not to recover an overpayment of universal credit (UC) housing costs element caused by DWP official error and when your client would have been entitled to housing benefit for the same amount.
Use this template to challenge the failure of the DWP to offer, or DWP's refusal of, an advance payment to a claimant who is a newly recognised refugee (or other analogous status) who has made a new claim for universal credit (UC) and has no other income.
Use this template to challenge DWP's failure to apply the decision in MJ v SSWP [2025] UKUT 035 (AAC) which found it is discriminatory to erode the universal credit (UC) transitional element when a claimant is awarded the LCWRA element causing their carer element to stop.
Use this template to challenge the DWP's failure to decide your client's capability for work for universal credit (UC) within a reasonable time when your client will have limited capability for work and work-related activity (LCWRA) once assessed, including that your client has had an inconclusive telephone assessment and been told to 'wait for a face-to-face assessment'.
Use this template to challenge the DWP's failure to assess your client for personal independence payment (PIP) on the basis of their paperwork when your client has provided sufficient evidence for them to do so, and the DWP's failure to offer a home visit when this would constitute a reasonable adjustment due to your client's disability.
Use this letter to challenge the DWP's refusal to include a housing costs element in your client's universal credit (UC) award as your client's accommodation has been misidentified as ‘specified’ supported accommodation as they receive care, support or supervision, but their accommodation is provided by a private landlord and so cannot be.
