Use this template to challenge DWP's refusal to include 100% of your client's contractual liability when calculating their universal credit (UC) housing costs element because your client has a joint tenancy, but the joint tenant has moved out (an 'untidy tenancy') and your client must pay the full rent in order to stay in the property.
Use this template to challenge the DWP's decision to supersede your client's universal credit (UC) award, to remove the child element when your client's child turned 16, without asking first whether that child remains in full-time, non-advanced education or approved training and is therefore a qualifying young person for UC purposes.
Use this template to challenge the DWP's refusal to refer your pension-age client who is part of a mixed-age universal credit (UC) couple for a work capability assessment because they not working age.
Use this template to challenge the DWP's decision to recover as a lump sum, a tax credit overpayment from a back payment of universal credit (UC) that was owed to your client for a period when the limited capability for work and work-related activity (LCWRA) element should have been included in their UC award, and where your client had an instalment arrangement with HMRC that they were complying with.
Use this template to challenge the DWP's refusal of a change of circumstances advance because your client did not apply for it in the assessment period in which they stopped work, when your client did not apply for it in that assessment period as they received a final payment of wages and did not need it then.
Use this letter to challenge HMRC's failure to implement a First-tier Tribunal (FTT) decision that your client was entitled to tax credits for a past period when the time limit for HMRC to appeal has expired.
Use this template to challenge the DWP's refusal to stop a universal credit (UC) managed payment to landlord when the claimant has provided evidence confirming that they are not the claimant's current landlord.
Use this template to challenge the DWP's refusal to either reinstate DWP legacy benefits or compensate your client for the loss of the transitional element as they had not yet received a universal credit (UC) migration notice when a third party fraudulently claimed UC in their name.
Use this template to challenge the DWP's refusal to accept a claim for personal independence payment (PIP) ('gatekeeping') because the claimant does not have a national insurance number, whether or not applied for one before they applied for PIP.
Use this letter to challenge the DWP's refusal to stop a deduction for rent arrears from your client's universal credit (UC) award when your client has cleared their rent arrears and their rent account is now in credit, including where your client's landlord is requesting ‘rent in advance’.
Use this letter to challenge the DWP's decision to suspend your client's universal credit (UC) payments when your client had a non-EEA leave to remain with recourse to public funds and applied to the EU settlement scheme (EUSS) before their existing leave expired but has not yet received a decision.
