Use this template to challenge DWP's failure to exercise their discretion not to reduce the rate of deduction from your client's universal credit (UC) award to recover a hardship payment.
Use this template to challenge the DWP's decision to deduct more than 25% of a claimant's universal credit (UC) standard allowance when multiple deductions are taken at the same time.
Use this template to challenge a local authority’s failure, when deciding your client's discretionary housing payment application, to take into account their disability or terminal illness, and/or adaptations done to their property to meet their disability or health needs, which would render requiring your client to move to a smaller property discriminatory on the grounds of their disability.
Use this template to challenge the DWP's decision to 'close your client's claim', ie, to revise the decision on their initial claim to refuse entitlement from the start of their award and to create an overpayment, due to your client's failure to provide ID evidence for 'reverification' when your client was awarded universal credit (UC) during Covid easements.
Use this template to challenge DWP's refusal to reduce the deductions from your client's universal credit (UC) (for example, amounts deducted and paid to third parties, to recover overpayments, or to recover a UC advance) when the total deducted reduces you client's UC payment to zero (rather than 1p).
Use this template if your client has requested a mandatory reconsideration of a decision about universal credit (UC) and they have not received a response at all, or within a reasonable time (including if their mandatory reconsideration request was about housing costs or a habitual residence test decision).
Use this template to challenge the DWP's failure to decide your client's any time or specified grounds income-related employment and support allowance (irESA) revision request within a reasonable time.
This template appeal submission can be used for a client who has transferred to universal credit (UC) from child tax credit (CTC) under the managed migration process if, when calculating entitlement to the UC transitional element, the DWP included a child element in the ‘indicative UC amount’ for child who was in residential care and for whom your client was getting CTC, but has not included it in the UC award.
Use this letter to challenge DWP’s unreasonable delay in deciding your client's request for a supersession of their income support award to include the severe disability premium (SDP).
Use this template to challenge a local authority's refusal of discretionary housing payment (DHP) because your client's rent is paid in full from their universal credit (UC) by a managed payment to the landlord, but your client is subject to the benefit cap and is left with insufficient UC for their living costs.
Use this template to challenge DWP's refusal of a flexible support fund (FSF) payment for upfront childcare costs to enable your client to attend training necessary for them to take up a firm offer of employment.
