Use this template if your client has requested a mandatory reconsideration of a decision about universal credit (UC) and they have not received a response at all, or within a reasonable time (including if their mandatory reconsideration request was about housing costs or a habitual residence test decision).
Use this template to challenge the DWP's failure to decide your client's any time or specified grounds income-related employment and support allowance (irESA) revision request within a reasonable time.
This template appeal submission can be used for a client who has transferred to universal credit (UC) from child tax credit (CTC) under the managed migration process if, when calculating entitlement to the UC transitional element, the DWP included a child element in the ‘indicative UC amount’ for child who was in residential care and for whom your client was getting CTC, but has not included it in the UC award.
Use this letter to challenge DWP’s unreasonable delay in deciding your client's request for a supersession of their income support award to include the severe disability premium (SDP).
Use this template to challenge DWP's refusal to treat your client as having limited capability for work-related activity (LCWRA) when they are undergoing treatment for cancer because they have earnings (which are contractual sick pay).
Use this template to challenge a local authority's refusal of discretionary housing payment (DHP) because your client's rent is paid in full from their universal credit (UC) by a managed payment to the landlord, but your client is subject to the benefit cap and is left with insufficient UC for their living costs.
Use this template to challenge DWP's refusal of a flexible support fund (FSF) payment for upfront childcare costs to enable your client to attend training necessary for them to take up a firm offer of employment.
Use this template to challenge the DWP's failure to exercise discretion not to recover an overpayment of universal credit (UC) housing costs element caused by DWP official error and when your client would have been entitled to housing benefit for the same amount.
Use this template to challenge the failure of the DWP to offer, or DWP's refusal of, an advance payment to a claimant who is a newly recognised refugee (or other analogous status) who has made a new claim for universal credit (UC) and has no other income.
Use this template to challenge DWP's failure to apply the decision in MJ v SSWP [2025] UKUT 035 (AAC) which found it is discriminatory to erode the universal credit (UC) transitional element when a claimant is awarded the LCWRA element causing their carer element to stop.
Use this letter to challenge the DWP's refusal to include a housing costs element in your client's universal credit (UC) award as your client's accommodation has been misidentified as ‘specified’ supported accommodation as they receive care, support or supervision, but their accommodation is provided by a private landlord and so cannot be.
Use this template to challenge the DWP's failure to decide your client's capability for work for universal credit (UC) within a reasonable time when your client will have limited capability for work and work-related activity (LCWRA) once assessed, including that your client has had an inconclusive telephone assessment and been told to 'wait for a face-to-face assessment'.
