Use this template to challenge the DWP's refusal to stop a universal credit (UC) managed payment to landlord (MPL) which pays your client's rent in full directly from their UC to their landlord each month, but your client is benefit capped so this leaves them without enough UC to meet their basic living expenses and so the MPL cannot be said to be in their interests or the interests of their family (where relevant).
Use this template to challenge DWP's refusal to exercise discretion to make ‘split payments’ of universal credit (UC) in unequal shares where it is in the interests of the claimant, who is a person with a severe disability, to do so.
Use this template if your client has requested a mandatory reconsideration of a decision about universal credit (UC) and they have not received a response at all, or within a reasonable time (including if their mandatory reconsideration request was about housing costs or a habitual residence test decision).
Use this template to challenge DWP's refusal to process, or failure to decide within a reasonable time, your client's mandatory reconsideration made by telephone.
Use this template to request an expedited appeal if your client is in urgent need. It asks the First-tier Tribunal to direct the tribunal clerk to list the appeal hearing and the DWP to respond to your client’s appeal by a specified date.
Use this template to challenge the DWP's refusal to amend a claimant commitment to reduce work search and availability requirements to 30 hours per week when your client is responsible for a child aged 3-12 years, and to challenge any unlawful sanctions imposed as a result of inappropriate conditionality.
Use this template to challenge a local authority’s failure, when deciding your client's discretionary housing payment application, to take into account their disability or terminal illness, and/or adaptations done to their property to meet their disability or health needs, which would render requiring your client to move to a smaller property discriminatory on the grounds of their disability.
Use this template to challenge a local authority's refusal of crisis and resilience housing payment (formerly DHP) because your client's rent is paid in full from their universal credit (UC) by a managed payment to the landlord, but your client is subject to the benefit cap and is left with insufficient UC for their living costs.
Use this template to challenge a local authority’s failure, when deciding your client's discretionary housing payment application, to take into account their disability or terminal illness, and/or adaptations done to their property to meet their disability or health needs, which would render requiring your client to move to a smaller property discriminatory on the grounds of their disability.
Use this template to challenge a local authority's failure to consider a claimant's disability, upcoming Personal Independence Payment (PIP) appeal, and DWP and local authority guidance when deciding to refuse the claimant's housing payment (formerly DHP) application to cover the shortfall caused by the Universal Credit under-35 shared accommodation housing element rate. Don't use this letter before you have exhausted the local authority's dispute resolution process.
Use this template to challenge the DWP's decision to refuse ('close') your client's universal credit (UC) claim due to their failure to attend an ID interview or to provide ID evidence when DWP allowed less than one month to provide the evidence or rebook the appointment, and your client has not been provided with a written decision which advises them of their appeal rights or they can no longer access the decision via their online journal as they have reclaimed UC.
Use this template to challenge the DWP’s 'closure' of your client's universal credit (UC) claim because your client has an appeal pending/ongoing in respect of a previous claim / award even though there has been a change of circumstances since their previous claim / award.
