Use this template to challenge DWP’s refusal of a new claim universal credit (UC) advance when your client is a survivor of domestic abuse who previously received UC as a couple with the perpetrator of the abuse, is treated as having made a new claim as a single claimant, and DWP has been informed that your client's ex-partner took the final couple payment of UC leaving your client with no money until the end of their first UC assessment period as a single claimant.
Use this template to challenge the DWP's failure to make enquiries when your client has explained why they are unable to provide the evidence requested to prove their right to reside and that evidence would be available to the DWP on request from HMRC or the Home Office.
Use this template to challenge DWP's unreasonable delay in deciding your client's claim for universal credit (UC) when the DWP has already decided that your client satisfies the habitual residence test.
Use this tool to help you prepare a request for a mandatory reconsideration if the DWP has determined that you do not have limited capability for work or that you do not have limited capability for work and work-related activity.
Use this template to challenge the DWP requirement for your client who is a refugee to provide an eVisa when no eVisa has yet been issued to them, and/or to satisfy the habitual residence test (HRT) when they are exempt, and/or your client who is a newly recognised refugee has not been offered a new claim advance.
Use this template to challenge a local authority's unlawful insistence on paying housing benefit 2- or 4-weekly when your client's rent is calendar monthly and their landlord will not accept the apparent monthly shortfall.
Use this template to challenge the DWP's refusal to reinstate your client's legacy benefits when they were stopped following a fraudulent universal credit (UC) claim by a third party in your client's name.
Use this template to challenge the DWP's decision that your 16-17-year-old client is 'receiving education' or 'living with someone in place of a parent' and therefore not entitled to universal credit (UC), when another person is not acting in place of your client's parent, your client is exempt from the requirement not to be receiving education, and DWP has not provided a written decision or notified your client of their appeal rights.
Use this template to challenge the DWP's refusal to accept your terminally ill client's SR1 (or DS1500) and to process their claim for personal independence payment (PIP) under the special rules for end of life because your client is receiving ongoing treatment, though the treatment does not affect their prognosis.
Use this template to challenge a local authority's refusal to exercise their discretion not to recover an overpayment of housing benefit when a judge has recommended that the overpayment not be recovered due to the claimant's circumstances and there is no evidence that this relevant factor has been taken into account when reaching the decision.
Use this letter to challenge the DWP's refusal to stop a deduction for rent arrears from your client's universal credit (UC) award when your client has cleared their rent arrears and their rent account is now in credit, including where your client's landlord is requesting ‘rent in advance’.
