Use this template to challenge DWP's refusal to process, or failure to decide within a reasonable time, your client's mandatory reconsideration made by telephone.
Use this template to challenge a failure of the DWP to exempt a refugee, or person with humanitarian or other analogous status, from the habitual residence test for universal credit (UC), and consequent refusal of or delay in deciding entitlement.
Use this template to challenge a local authority's unlawful insistence on paying housing benefit 2- or 4-weekly when your client's rent is calendar monthly and their landlord will not accept the apparent monthly shortfall.
Use this template to challenge the refusal of the DWP to include 100% of the rent in the calculation of your client's universal credit (UC) housing costs element because your client has a joint tenancy, but the joint tenant has left and your client has notified the DWP of this ('untidy tenancy').
Use this template to challenge DWP's refusal to amend a full time carer's universal credit (UC) conditionality and consequent refusal of entitlement because the claimant has not accepted a claimant commitment which included work-related activity.
Use this template to challenge the DWP's refusal to amend a claimant commitment to reduce work search and availability requirements because the claimant is responsible for a child aged 13+ years who has a physical or mental impairment, and to challenge any unlawful sanctions imposed as a result of inappropriate conditionality.
Use this template to challenge the absence of 'protection on a death' for a new universal credit (UC) claimant who was previously receiving income support as a carer and was exempt from the benefit cap, but has had to make a new claim for UC due to the death of the person they cared for and has been immediately subjected to the benefit cap.
Use this template to challenge the DWP's refusal of the universal credit (UC) housing costs element because your client is not the named tenant but they are responsible for the rent as the named tenant is not paying.
Use this template to challenge a DWP delay, where a claimant has become a full time carer and has notified the DWP within 1 month (or 13 months if they had good reason for notifying late or in line with an award of carer's allowance), or been awarded carer's allowance, and has provided any evidence requested, but the carer element has not been included in their universal credit (UC) award within a reasonable time.
Use this template to challenge a local authority's refusal to accept, or failure to decide within 14 days, a claim for housing benefit made by a claimant in temporary accommodation which they have been placed in by a different authority, and failure to make a payment on account of a rent allowance.
Use this template to challenge the DWP's refusal to amend your clients' universal credit (UC) conditionality when they have a child aged 2 years and their claimant commitment includes work search and work availability requirements, or their caring responsibilities have not been taken into account when setting their expected hours of work preparation.