Use this template to challenge the DWP's decision to 'close your client's claim', ie, to revise the decision on their initial claim to refuse entitlement from the start of their award and to create an overpayment, due to your client's failure to provide ID evidence for 'reverification' when your client was awarded universal credit (UC) during Covid easements and your client is no longer in receipt of UC.
Use this template to challenge the DWP's decision to 'close' your client's 'claim', ie, to revise the decision on their initial claim to refuse entitlement from the start of their award creating an overpayment, due to your client's failure to provide a selfie as ID evidence for 'reverification' when your client was awarded universal credit (UC) during Covid easements. Your client has requested a mandatory reconsideration of the DWP's decision which has not been decided within reasonable time.
Use this template to challenge the DWP's refusal to administer a universal credit (UC) award by telephone/paper when your client has a disability and cannot manage their online account.
Use this template to challenge HMRC's refusal to apply notional entitlement offsetting to reduce a tax credit overpayment because it has been applied before to an earlier overpayment.
Use this template to challenge DWP's refusal to send your client a PIP2 form and to decide your client's personal independence payment (PIP) claim until your client, who is within the duration of their existing leave to remain (LTR), has applied to extend their LTR and it is too early for them to apply to extend it.
Use this template to challenge DWP's delay in deciding your client's mandatory reconsideration request of a decision that they are not entitled to the universal credit (UC) housing costs element because their fixed-term assured shorthold tenancy agreement has expired, when your client has lawfully remained in the property at the end of the fixed term on statutory periodic basis so does not have and does not need a new written agreement or fixed term.
Use this template to challenge DWP's decision to award personal independence payment (PIP) only to the expiry date of your client's biometric residency permit (BRP) when your client's leave to remain (LTR) extends beyond the end date their BRP, and in any event the expiry date of your client's LTR should be irrelevant to deciding the length of a PIP award.
Use this letter to challenge HMRC’s refusal to exercise discretion to split child benefit payments between separated parents with equal care of two or more children.
Use this template to challenge a DWP delay, where a claimant has a new baby or has becomes responsible for a child/children (including if their 16-18 year old has returned to full time education), has notified the DWP within 1 month (or within 13 months if they had good reason for notifying late) and provided any evidence requested, but no new child element has been included in their universal credit (UC) award within a reasonable time.
Use this template to challenge HMRC's refusal to exercise discretion to reallocate child benefit payments to your client who has shared equal care of their child following relationship breakdown, is a survivor of domestic abuse, is on a low or benefit only income, and the child benefit is currently in payment to the other parent who is the perpetrator of that abuse and is a higher rate tax payer.
Use this template to challenge the DWP's refusal to pay new style ESA pending your client's appeal of a contribution-based ESA work capability assessment, on the grounds your client is treated as having limited capability for work pending their appeal (when they are unaffected by the 365-day time limit for claimants with limited capability for work).
Use this template to challenge the DWP's refusal to reduce the rate of a deduction from your client's universal credit (UC) award for a new claim advance when all the deductions from your client's UC total 25% of their standard allowance.
