Use this template to challenge HMRC’s refusal to include the disabled worker element in your client's working tax credit (WTC) award when their entitlement to it is due to a previous employment and support allowance (ESA) award rather than due to an award of personal independence payment (PIP).
Use this template to challenge the DWP's failure to apply the 9-month benefit cap grace period to your client's universal credit (UC) when your client has stopped working, but was in work for at least the minimum wage for the previous 12 months.
Use this letter to challenge HMRC's failure to apply the St Prix period correctly when deciding your client's claim for child benefit (ie, failing to treat your client as an EEA worker for a reasonable period following the birth of your client's child when your client has EU pre-settled status and had a right to reside as a worker before stopping work due to late-stage pregnancy or child birth).
Use this template to challenge DWP's failure to provide adequate reasons for a new-style employment and support allowance (ESA) work capability assessment (WCA) determination, including where generic or standard reasons have been provided.
Use this template to challenge the DWP's refusal to provide a universal credit (UC) mandatory reconsideration notice because the DWP says: "there is no right to an MR because the challenge relates to a policy issue".
Use this template to challenge the DWP's refusal to stop a universal credit (UC) managed payment to landlord (MPL) which pays your client's rent in full directly from their UC to their landlord each month, but your client is benefit capped so this leaves them without enough UC to meet their basic living expenses and so the MPL cannot be said to be in their interests or the interests of their family (where relevant).
Use this template to challenge HMRC's ongoing failure to exercise discretion not to recover an overpayment of tax credits from your client's current universal credit (UC) award when that overpayment was a result of official error by HMRC and your client is experiencing financial hardship.
Use this template to challenge DWP’s 'closure' of your client's claim for universal credit (UC) because your client has an appeal pending/ongoing in respect of a previous decision which refused or ended their UC entitlement, even though your client has had a change of circumstances since that previous decision.
Use this template to challenge the DWP's refusal to treat your client as having limited capability for work-related activity (LCWRA) when your client is undergoing treatment for cancer, and the consequent DWP failure to apply the work allowance to your client's earnings (including sick pay).
Use this template to challenge DWP's refusal to accept your client's claim for new-style employment and support allowance (ESA) because your client has insufficient national insurance contributions ('gatekeeping'), when your client has claimed ESA to trigger an assessment of their capability for work and will be entitled to national insurance credits for limited capability for work once assessed.
Use this template to challenge the DWP's refusal to refer your pension-age client who is part of a mixed-age universal credit (UC) couple for a work capability assessment because they not working age.
Use this letter to challenge HMRC's failure to implement a First-tier Tribunal (FTT) decision that your client was entitled to tax credits for a past period when the time limit for HMRC to appeal has expired.
