Local welfare assistance schemes
Fuel Rights Handbook 20th edition, Chapter 12: Energy efficiency and other sources of help, 5. Help from the local authority, Local welfare assistance schemes
Fuel Rights Handbook 20th edition, Chapter 12: Energy efficiency and other sources of help, 5. Help from the local authority, Local welfare assistance schemes
Fuel Rights Handbook 20th edition, Chapter 7: Arrears, 6. Rate of repayment, Lump-sum repayments
Fuel Rights Handbook 20th edition, Chapter 13: You, your landlord and fuel, 4. Defective housing and heating systems, Maintenance of gas appliances
Fuel Rights Handbook 20th edition, Chapter 14: Remedies, 2. Negotiations, Making a complaint
Fuel Rights Handbook 20th edition, Chapter 2: Choosing a supplier, 2. Marketing and sales, Marketing standards
Fuel Rights Handbook 20th edition, Chapter 13: You, your landlord and fuel, 3. Resale of fuel by a landlord, Maximum permitted charges
Fuel Rights Handbook 20th edition, Chapter 6: High bills, 3. Accuracy of the meter, Meter examiners
Fuel Rights Handbook 20th edition, Chapter 6: High bills, 4. Meter faults and faulty appliances, Meter faults
Fuel Rights Handbook 20th edition, Chapter 9: Theft and tampering, 1. Introduction, Meter ownership
Fuel Rights Handbook 20th edition, Chapter 7: Arrears, 5. Paying your arrears, Methods of paying
Fuel Rights Handbook 20th edition, Chapter 13: You, your landlord and fuel, 5. Energy efficiency matters, Minimum energy efficiency standard
Fuel Rights Handbook 20th edition, Chapter 1: Introduction, 2. The structure of the industry, Minimum standards of performance