The welfare benefits system is complicated and confusing, both to claimants and those whose responsibility it is to support them. Claimants are largely expected to know their rights, although it...
If you need to get a universal credit or other benefit decision changed, this course aims to gives you the essential knowledge to do it. To successfully challenge a decision,...
Many advisers work with students in both further and higher education. This course explains the different benefits that further and higher education students can claim, including universal credit. The course...
This half-day standard level online course looks at how limited capability for work rules affect UC. The outcome of the work capability assessment has a crucial role in determining claimants’...
This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an...
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Understanding the claim process...
Personal Independence Payment (PIP) is a disability welfare benefit run by the Department for Work and Pensions. It is aimed at those starting a PIP claim aged between 16 to...
This short course provides an introduction to benefits delivered by Social Security Scotland. It is aimed at advisers and other workers who have little or no knowledge of benefits. The...
Annually - in normal times - around two thousand tenants in Scotland are evicted by social landlords for rent arrears, with an unrecorded number of private tenants. Many of these...
Around 6 million people have claimed universal credit (UC), but another 3 million are still on Legacy benefits. Changes to the rules in January 2021 make it easier to switch...
