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Events

Universal credit – an introduction, 26 March 2021 ONLINE

26th March 2021
Online
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Understanding the claim process...

Changing Decisions – Mandatory Reconsiderations and Other Tactics, 29 & 30 March 2021 ONLINE

29th March 2021 to 30th March 2021
Online
If you are an adviser who faces barriers to overcoming problems with universal credit or other benefit claims and decisions, this course gives you the essential knowledge you need. To...

Income maximisation for older people (Scotland) 30 - 31 March 2021 ONLINE

30th March 2021 to 31st March 2021
Online Scotland
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to...

Benefit and Tax Credit Law Update, 30 & 31 March 2021 ONLINE

30th March 2021 to 31st March 2021
Online
Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings...

Best Practice in Completing the PIP Questionnaire, 19 April 2021 ONLINE

19th April 2021
Online
This half-day online training course explains how the PIP claim process works and the importance of the PIP2 questionnaire. It looks at what makes a good PIP claim, and how...

Benefits Overview, 20 & 21 April 2021 ONLINE

20th April 2021 to 21st April 2021
Online
This one-day introductory level course - delivered over four one-hour modules, across two consecutive mornings - provides an overview of the benefits system and examines how the system is affected...

Benefit basics in Scotland (Scotland) 20 - 21 April 2021 ONLINE

20th April 2021 to 21st April 2021
Online Scotland
You do not need to be a benefit expert to make a difference. This course is for anyone working with people on low incomes or with additional needs. You will learn the basics...

Universal credit - the online claim (Scotland) 22 April 2021 ONLINE

22nd April 2021
Online Scotland
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Helping someone to claim...

Benefits for Non-Benefit Advisers, 22 & 23 April 2021 ONLINE

22nd April 2021 to 23rd April 2021
Online
This essential one-day course, held over two mornings, is aimed at non-benefit staff and volunteers working with people for whom benefits are an issue. It provides a comprehensive introduction to...

Universal Credit Update and Tactics, 27 & 28 April 2021 ONLINE

27th April 2021 to 28th April 2021
Online
Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes. This course is an opportunity for experienced...