Events

How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Understanding the claim process...

This course focuses on the transitional issues for claimants who are moving from legacy benefits and tax credits to universal credit (UC). With so many people needing extra financial support...

Home working, social distancing and self-isolation present unique challenges to frontline workers. This course is an opportunity to discuss how advisers and support workers can best help people navigate the...

This one-day introductory level course (delivered over four one-hour modules, across two consecutive mornings) provides an overview of the benefits system and examines how the system is affected by the...