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Universal credit problem areas – achieving ‘complex needs’ status for UC claimants, 20 May 2021 ONLINE

20th May 2021
This half-day online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered and what this should mean for UC claimants. It also covers how...

NEW! Supporting Benefit Claimants Online, 24 May 2021 ONLINE

24th May 2021
Home working, social distancing and self-isolation present unique challenges to frontline workers.  This course is an opportunity to discuss how advisers and support workers can best help people navigate the process of claiming benefits and...

[FULLY BOOKED] Personal independence payment - an introduction (Scotland) 25 May 2021 ONLINE

25th May 2021
Online Scotland
**FULLY BOOKED** Places are available on the next course on 31 August 2021 Personal independence payment (PIP) is the main disability benefit for working-age people. Getting an award of PIP...

Introduction to Welfare Benefits, 25 & 26 May 2021 ONLINE

25th May 2021 to 26th May 2021
The welfare benefits system is complicated and confusing, both to claimants and those whose responsibility it is to support them. Claimants are largely expected to know their rights, although it...

Students and benefits - the basics (Scotland) 26 May 2021 ONLINE

26th May 2021
Online Scotland
This course gives an overview of benefits and tax credits that students can claim. It helps student advisers recognise when these are relevant for students, and advise them appropriately. It...

[FULLY BOOKED] Stick or Twist? Jumping Ship to Universal Credit, 27 May 2021 ONLINE

27th May 2021
Around 6 million have claimed UC, but another 3 million are still on Legacy benefits. Changes to the rules in January 2021 make it easier to switch to UC, but...

Universal credit update and tactics (Scotland) 2 - 3 June 2021 ONLINE

2nd June 2021 to 3rd June 2021
Online Scotland
Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes. This course is an opportunity for experienced...

Attendance allowance - an introduction (Scotland) 8 June 2021 ONLINE

8th June 2021
Online Scotland
Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial...

Challenging WCA Decisions, 7 & 8 June 2021 ONLINE

8th June 2021 to 9th June 2021
The work capability assessment (WCA) applies in both employment and support allowance (ESA) and universal credit (UC). Claimants who fail the WCA can challenge that on appeal, but need support...

Appeals to the Upper Tribunal, 8 & 9 June 2021 ONLINE

8th June 2021 to 9th June 2021
This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an...