This course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the...
This popular two-day course gives a basic grounding in representing clients at the First-tier Tribunal. Through mock tribunals, participants gain experience in a safe environment where there is nothing to...
Disability living allowance (DLA) is the main way of meeting the additional needs of many children yet it is under claimed and can be hard to understand. This course looks...
The roll out of universal credit (UC) full service is well underway. Many more people claim UC in the full service, including families, those with health conditions and those in...
This two-day course aims to equip you to advise claimants from abroad, both European and non-European nationals. Using a step-by-step approach and practical examples, it helps you understand how the...
This one-day course rounds up all the outstanding issues you may encounter with tax credits, including in the transition to universal credit. Tax credits will be with us for some...
Advisers can find it difficult and intimidating to advise non-European nationals on how their immigration status affects entitlement to benefits and tax credits. This one-day standard level course offers an...
This one-day standard level course looks at the benefit rules that particularly affect EEA nationals. Focusing on the operation of the right to reside, habitual residence and past presence tests...
The roll out of universal credit (UC) full service is now complete. Anyone of working age needing to make a new claim for benefit to top up a low income...
Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach...
