This training course focuses on Universal Credit (UC), the centre piece of the Government’s welfare reform programme. Universal Credit is now at ‘full roll out’ across the UK and applies...
The interaction of Universal Credit with student finance can be a difficult one. Which students can claim, what they can claim and how student loans and grants affect those payments...
The rules affecting benefit entitlements for EEA nationals became more complex from the start of 2021 and further changes take effect from the end of June 2021. This standard level...
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to...
The government’s coronavirus job retention scheme and self-employment income support scheme have provided help during the pandemic, while other support has been introduced for low income workers required to isolate...
Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach...
The government’s coronavirus job retention scheme and self-employment income support scheme have provided help during the pandemic, while other support has been introduced for low income workers required to isolate...
This one-day standard level course (delivered over four one-hour 15 minute modules, across two consecutive mornings) provides a practical and tactical look at working with people with mental health diagnoses...
This half-day standard level online course looks at how limited capability for work rules affect UC. The outcome of the work capability assessment has a crucial role in determining claimants’...
Home working, social distancing and self-isolation present unique challenges to frontline workers. This course is an opportunity to discuss how advisers and support workers can best help people navigate the process of claiming benefits and...
