This short course provides an introduction to benefits delivered by Social Security Scotland. It is aimed at advisers and other workers who have little or no knowledge of benefits. The...
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. You do not need...
Personal Independence Payment (PIP) is a disability welfare benefit run by the Department for Work and Pensions. It is aimed at those starting a PIP claim aged between 16 to...
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Understanding the claim process...
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to...
This one-day introductory level course - delivered over four one-hour modules, across two consecutive mornings - provides an overview of the benefits system and examines how the system is affected...
You do not need to be a benefit expert to make a difference. This course is for anyone working with people on low incomes or with additional needs. You will learn the basics...
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Helping someone to claim...
Home working, social distancing and self-isolation present unique challenges to frontline workers. This course is an opportunity to discuss how advisers and support workers can best help people navigate the process of claiming benefits and...
The welfare benefits system is complicated and confusing, both to claimants and those whose responsibility it is to support them. Claimants are largely expected to know their rights, although it...
