Many young people who have been ‘looked after’ by the local authority are subject to special social security rules. Some are excluded from income-related benefits and instead the local authority...
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. You do not need...
You do not need to be a benefit expert to make a difference. This course is for anyone working with people on low incomes or with additional needs. You will...
This short course provides an introduction to benefits delivered by Social Security Scotland. It is aimed at advisers and other workers who have little or no knowledge of benefits. The...
This one-day introductory level course - delivered over four one-hour modules, across two consecutive mornings - provides an overview of the benefits system and examines how the system is affected...
Helping someone to claim universal credit while providing advice over the phone or by email presents new challenges for advisers. Knowing what each step of the claim form looks like...
‘Kinship care’ is the situation in which a child goes to live with a member of their extended family or with a family friend. This course looks at benefit issues...
Disability living allowance (DLA) helps meet the additional needs of disabled children. DLA will soon be replaced by a new Scottish benefit, called child disability payment, which will have many...
Becoming a carer of a disabled person often means a drop in household income, and sometimes an increase in expenses too. Carers may need to make crucial decisions about work,...
This is an essential two-day course for those advising or supporting clients with debt and money problems. It provides a perfect foundation for those new to money advice and to...
