This course examines some of the problems commonly experienced by the claimants of employment and support allowance (ESA). Its focus is to understand the legal and administrative roots of the...
The roll out of universal credit (UC) full service is well underway. Many more people claim UC in the full service, including families, those with health conditions and those in...
With the introduction of universal credit, the benefit rules for students as we know them are swept away and new rules set up in their place. This one-day course explains...
This is a practical course for anyone helping someone make a universal credit claim. The course focuses on getting the claim right the first time, avoiding common pitfalls that can...
This is essential training if you are starting off as a welfare rights adviser or need a good understanding of the benefits system. It introduces you to the key resources...
This course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the...
For some people, claiming universal credit is far from easy. But there are simple ways that you can help clients get their claim right first time. This practical course is...
Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings...
Many young people who have been ‘looked after’ by the local authority are excluded from income-related benefits. Instead the local authority is responsible for supporting them. This half-day course looks...
This one-day introductory level course provides an overview of the benefits and tax credits system and examines how the system has changed with the introduction of universal credit. The course...
