This essential one-day course, held over two consecutive mornings, is aimed at non-benefit staff and volunteers working with people for whom benefits are an issue. It provides a comprehensive introduction...
This half-day online training course introduces advisers to how the UC calculation works. It looks at how the monthly UC ‘maximum amount’ compares to monthly income, and how the UC...
Disability living allowance (DLA) helps meet the additional needs of disabled children. DLA will soon be replaced by a new Scottish benefit, called child disability payment, which will have many...
The work capability assessment (WCA) applies in both employment and support allowance (ESA) and universal credit (UC). Claimants who fail the WCA can challenge that on appeal, but need support...
Make sure you know how recent benefit changes are likely to affect students during the coronavirus outbreak. This course is for advisers with a good working knowledge of the benefits...
The coronavirus outbreak has seen a huge rise in benefit claims, and a surge of enquiries about how new rules affect people temporarily unable to work. The course covers: •...
The government’s extended coronavirus job retention scheme and self-employment income support scheme will continue to provide help during the pandemic, while other support has been introduced for low income workers...
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Understanding the claim process...
This half-day online training course explains how the PIP claim process works and the importance of the PIP2 questionnaire. It looks at what makes a poor PIP claim, and how...
Judicial review is an essential tool for challenging decisions that affect benefit and tax credit claimants where there is no right of appeal. This interactive course gives advisers a clear...
