Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to...
The rules affecting benefit entitlements for EEA nationals became more complex from the start of 2021 and further changes take effect from the end of June 2021. This standard level...
The government’s coronavirus job retention scheme and self-employment income support scheme have provided help during the pandemic, while other support has been introduced for low income workers required to isolate...
Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach...
This one-day standard level course (delivered over four one-hour 15 minute modules, across two consecutive mornings) provides a practical and tactical look at working with people with mental health diagnoses...
Judicial review is an essential tool for challenging decisions that affect benefit and tax credit claimants where there is no right of appeal. This interactive course gives advisers a clear...
This half-day standard level online course looks at how limited capability for work rules affect UC. The outcome of the work capability assessment has a crucial role in determining claimants’...
**Fully booked** Places are available on the next course on 6-7 December 2021. This experienced level course looks in detail at the social security rights of EEA nationals and their...
This half-day online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered and what this should mean for UC claimants. It also covers how...
Home working, social distancing and self-isolation present unique challenges to frontline workers. This course is an opportunity to discuss how advisers and support workers can best help people navigate the process of claiming benefits and...
