The work capability assessment (WCA) applies in both employment and support allowance (ESA) and universal credit (UC). Claimants who fail the WCA can challenge that on appeal, but need support...
If you need to get a universal credit or other benefit decision changed, this course aims to gives you the essential tools to do it. To successfully challenge a decision,...
Advisers can find it difficult and intimidating to advise non-European nationals on how their immigration status affects entitlement to benefits and tax credits. This standard level course offers an opportunity...
This one-day Basic level course is aimed at those supporting women fleeing from domestic abuse. The course is suitable for those with little or no benefit knowledge. Many women fleeing...
This half-day online training course introduces advisers to how the UC calculation works. It looks at how the monthly UC ‘maximum amount’ compares to monthly income, and how the UC...
This short course provides an introduction to benefits delivered by Social Security Scotland. It is aimed at advisers and other workers who have little or no knowledge of benefits. The...
This half-day online training course explains how the need for ‘aids and appliances’ can help establish and protect a PIP claim. The same rules can also reduce entitlements. This course...
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. You do not need...
This half-day online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered and what this should mean for UC claimants. It also covers how...
Accessing benefit entitlements can be particularly complex for EEA nationals and claimants often need support and advice. This standard level course sets out how to navigate the current rules, explains...
