Advisers can find it difficult and intimidating to advise non-European nationals on how their immigration status affects entitlement to benefits and tax credits. This one-day standard level course offers an...
This one-day course equips advisers and frontline workers who are new to benefits with a basic knowledge of social security benefits, including universal credit and tax credits, and explains which...
This one-day standard level course looks at the benefit rules that particularly affect EEA nationals. Focusing on the operation of the right to reside, habitual residence and past presence tests...
The roll out of universal credit (UC) full service is now complete. Anyone of working age needing to make a new claim for benefit to top up a low income...
Older people commonly do not claim all they are entitled to. This course gives you an introduction to pension credit and aims to help you with effective benefit checks to...
Universal credit (UC) represents a fundamental change to the system of ‘legacy benefits’ and tax credits it is replacing. The course covers: • The aims and principles of UC •...
This popular two-day course is aimed at professionals and volunteers who work with people on low incomes. It aims to help you support your clients to maximise their income and...
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to...
Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach...
This one-day experienced level course is aimed at advisers who are already familiar with the basic universal credit (UC) rules. It looks in detail at some of the areas of...
