Universal credit: what you need to know, 7th ed

You don’t need to be an expert – with this books help, you can deal with your clients’ queries. It includes all the latest rules, including its introduction and how people will be migrated from the old means-tested benefits, how to work out the amount of benefit, how to calculate earnings, the ‘two-child limit’, the work-related requirements and sanctions.

There is specific information for particular groups of people, such as lone parents and people with a disability, and the book contains dozens of examples illustrating how the rules apply in practice and plenty of tactical guidance on what to do if things go wrong.