Martin Williams discusses the approach of the European Court of Human Rights to when a ‘legitimate expectation’ might be sufficient to prevent recovery of overpaid benefits.
Rosie Mears introduces CPAG’s new research report You Reap What You Code: universal credit, digitalisation and the rule of law, and investigates how the digital design and implementation of universal credit may contribute to errors in identifying the correct effective date for supersessions.
A recent decision from the Upper Tribunal highlights (and further clarifies) when a ‘closed-period’ supersession should apply. Martin Williams takes a look.
The Food Bank Income Maximisation project, a partnership between CPAG and the Trussell Trust, offers a dedicated advice line, training and resources for advisers working in food banks. As the project’s first anniversary approaches, Harriet Chaplin looks at some cases brought to our attention, highlighting common mistakes with the DWP’s decision-making and practice.
Owen Stevens sets out the importance of the language welfare rights advisers use to describe our clients’ legal problems. The article describes some commonly misused language where greater accuracy would be helpful.