Welfare Rights Training Development Officer
We're looking for a welfare rights expert with a proven track record in writing and delivering training on social security.
Key information
Hours: 28 per week. CPAG operates a ‘core hours’ and flexi/TOIL (Time Off In Lieu) policy. Flexible working arrangements will be considered (e.g. compressed hours).
Salary: Band C 95% - 105% (£42,605 - £47,089); pro-rata for part-time employees. Plus 5.64% of salary pension employer contribution.
Contract: 24-month, fixed-term contract
Location: London (with hybrid working options)
About the role
This is an exciting opportunity for a welfare rights expert with a proven track record in writing and delivering training on social security to play a critical role in our successful training programme.
CPAG delivers over 400 training courses and events each year, online and in person, to staff and volunteers from hundreds of organisations. Our training is trusted as expert, accessible and effective.
We are recruiting a Welfare Rights Training Development Officer who will join the Advice and Rights Team and working closely with the Training Team to plan our training programme, develop new content and audiences, maintain standards and deliver many of our courses.
In addition to playing a key part in our training programme, the Training Development Officer will work closely with the Head of Advice and Rights and other colleagues to develop, quality assure and deliver webinars and other events. We are particularly keen to hear from candidates with experience of delivering training about disability benefits.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
How to apply
For more information about this post and to apply download the Welfare Rights Training Development Officer job pack and application form.
Candidates wishing to apply for both roles in our welfare rights team should submit a separate application for each post. You may use the same information for the factual sections of both applications, but your supporting statement should be tailored to the requirements of each role.
To apply, please return the application form, taking particular care to provide full details of how you meet the person specification.
Please send your application to [email protected]
Closing date for applications: 11.59pm, 10 August 2026
Interviews will be held at our London office: w/c 17 August 2026
Provisional start date: mid September
Contact details
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at [email protected]