If you would like to book an exhibition stand there’s still time. Email [email protected]
CPAG welfare rights brings together all our essential resources on our online platform, cpag.org.uk/welfare-rights, including our handbooks, caselaw summaries, adviser tools, template letters and appeal submissions. Many of these resources are free to use. Subscribers can also access the digital versions of our handbooks such as our Welfare Benefits Handbook and Benefits for Migrants Handbook which are regularly updated online, as well as all our tools. We are not-for-profit. Your subscription not only gives you access to resources produced by sector leaders in welfare rights, but also helps support the work of our charity, including our free advice lines, our test cases which push the boundaries of welfare rights to improve the lives of claimants, and our campaigns to end child poverty. Come along to our stall to say hello, find out more, and have a go at our lucky dip with big prizes to be won.
CPAG’s judicial review project helps advisers use the Judicial Review Pre Action Protocol to resolve their clients’ intractable welfare benefits issues. We provide free template letters before claim for advisers to use, support by email, and training on judicial review. Find out more at cpag.org.uk/JRProject.
CPAG fundraising depends on the generosity of supporters to continue and expand our work to end child poverty. You can help in many ways: by donating regularly, fundraising with family and friends, introducing new supporters, or leaving a gift in your will. However you choose to get involved, you’ll be helping to create lasting change for children and families. Visit our fundraising stall or contact [email protected] to find our more.
AdvicePro is a fully-managed, secure web-based case management system developed specifically for advice organisations and being used in a variety of other settings including by housing associations, local authorities, universities and public and commercial services. It captures client personal and socio-economic details and casework information over a wide range of matter types. AdvicePro Case Management System allows you to easily access client data, harness tools to manage your workload and provides seamless digital communication with your clients, freeing up your time for what matters – giving professional advice. We are dedicated to helping you work efficiently, flexibly and securely. Our in-depth experience within the advice sector, means we understand and care about the challenges you face.
Housing Systems offers a second-tier advice service, providing in-depth information and support on universal credit, housing benefit and the wider benefit system. Used by over 350 Local Authorities, Charities and Social Housing Providers, the extensive ucnotes website is packed full of information, commentary and tips. It also hosts various resources – whether it’s a calculator, standard letter, mapping tool, flowchart or leaflet to support customers. The respected email query service answers over 3,000 benefit queries a year. Giving a full and detailed response usually within one working day. The monthly newsletters and articles keep advisers up to date with benefits news and hot topics. And the monthly online Friday Fun Quizzes raise awareness of key topics and increase knowledge and skills. They deliver more than 150 Training Courses a year - both online and face-to-face and have developed a unique suite of 20 welfare benefit related E-Learning Courses. They also host regular Webinars and Conferences.
Founded in 1968, the Welfare Benefits Unit is an independent charity and recognised source of welfare rights expertise. What began as a market stall in York, raising awareness of benefit entitlement, has grown into a trusted provider of specialist second-tier advice for advisers and frontline professionals. Our experienced team offers support through our advice line, publications, training, and file review and supervision services.
We are also publishers of the highly regarded Advisers Guide to Benefits, a highly respected and compact resource used across advice, health, housing, community and probation services. For almost six decades, we have helped advisers navigate the complexities of the benefits system, combining practical support, expert knowledge and charitable values to improve outcomes for the people and communities they serve. Visit our stand to find out how we can support your organisation.
Mighty Oak Training Ltd delivers the Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship, supporting organisations across the wider welfare advice sector. Our programme equips advisers with the technical accuracy, legislative confidence and customer‑focused skills needed to handle complex welfare issues in diverse settings.
Following the recent review of the apprenticeship standard, we have expanded our curriculum to reflect broader welfare practice. Apprentices now build capability across income maximisation, holistic casework, welfare reform and multi‑agency collaboration, ensuring they can support households effectively in a changing policy environment.
We have a proven record of high achievement, with strong pass rates and distinctions across the wider welfare industry. Mighty Oak Training remains committed to strengthening professional standards and developing confident, capable practitioners who make a meaningful impact.