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1. Course and seminar fees must be paid beforehand.
2. If for any reason you need to cancel the booking the following cancellation fees apply:
- If you cancel more than 28 days from the course or seminar date a £25 cancellation fee will apply.
- If you cancel more than 14 days from the course or seminar date a 50% charge of the course fee will apply.
- If you cancel within 14 days of the course or seminar date you will be charged the full course cost.
Cancellations should be made in writing to email@example.com
3. Courses and seminars are subject to cancellation if there are insufficient bookings to make the event viable. This can be done up to 2 weeks from the date of the course. If you are making travel arrangements, please wait until this point or call us to confirm that course will run.
4. If for any reason you wish to transfer your place to a place on another course or seminar on another date, the following fees apply:
- If you transfer more than 28 days from the event date, no charge applies.
- If you transfer between 14 and 28 days from the event date, 25% of the course fee will be charged.
- If you wish to transfer between 7 and 14 days of the event date, 50% of the course fee will be charged.
We do not accept transfers within 7 days of the course place and this would be seen as a cancellation.
We are happy for you to send a colleague in your place. Let us know in advance via email.
Transfers should be made in writing to firstname.lastname@example.org.
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