Universal Credit London Advice Project
The Universal Credit London Advice Project provides free advice and training courses to advisers and professionals supporting universal credit claimants living within a London borough.
Universal Credit London Advice Line
Call us for free advice if you're supporting universal credit claimants living in London.
Call: 020 7812 5221 every Wednesday between 10am-12pm and 2pm-4pm
Email: [email protected] (Monday-Friday)
Free Universal Credit Training
Apply for a free place on our Introduction to Universal Credit training course.
We prioritise training course places for professionals from organisations with limited funding for training and who support people from diverse ethnic backgrounds and/or who are disabled.
Introduction to UC - training course
The course covers the following areas:
- What is universal credit and who can claim?
- How to claim universal credit and the assessment period
- Elements of universal credit and housing costs
- UC and work
- Conditionality and sanctions
- Challenging decisions and problem areas
All those who attend the training course will receive a complimentary copy of CPAG’s Universal Credit: What you need to know handbook (7th edition).
Upcoming training course dates: 1st and 18th December 2023.
Timings: Courses run from 10am-1.30pm, online via Zoom.
For further details please contact Dan Norris on 020 7812 5214 or email [email protected]
Sorry but we can only contact you if we can offer you a free training course place.
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The UC update is a monthly e-newsletter for welfare rights professionals, providing a bitesize update on the latest UC news, so you’re best equipped to support your clients. Subscribe here to receive The UC update.
AskCPAG for essential welfare rights information, advice and tools for advisers.
Useful content for advisers on AskCPAG
UC, wages and monthly assessment periods now
After the recent unsuccessful conclusion of a court case which sought to chip away at a problematic aspect arising from the universal credit (UC) monthly assessment period, Claire Hall provides a round-up on where things stand.
Universal credit: conditionality cranks up
New rules and new plans in universal credit (UC) mean an increase in conditionality for significant numbers of working claimants. Simon Osborne explains.
This factsheet provides an overview of universal credit (UC) and summarises the main rules affecting claimants.
Cost of Living Support
AskCPAG's Cost of Living page provides a comprehensive guide of support available depending on your circumstances, to ensure your income is maximised.
Hard Times: UC Hardship Payments explained
Hardship payments are payable when a claimant’s UC has been reduced due to a sanction or benefit offence and s/he is in hardship. Sabrina Dubash looks at the main rules and issues.
This project is supported by City Bridge Trust, the funding arm of the City of London Corporation's charity, Bridge House Estates.