The Universal Credit London advice project provides free advice and free training courses to welfare rights advisers and frontline staff that support UC claimants living within a London borough.
Our training course places are particularly aimed at advisers who support claimants who are BAME and/or disabled.
WHO CAN USE THIS SERVICE?
Advisers or support workers providing free advice or assistance to universal credit claimants living in a London borough.
HOW TO CONTACT US:
- UC London Advice line:
Email: [email protected] (Monday-Friday)
Call: 020 7812 5221 every Wednesday between 10am-12pm and 2pm-4pm
- Free UC training:
Due to the coronavirus (COVID-19) pandemic, we will continue to deliver the training courses online, via Zoom until further notice.
Training course dates for 2022: 29th March, 26th May, 5th July, 18th October and 6th December 2022.
Courses will be delivered online from 10am -1.30pm. To express an interest, please complete this form.
We can only contact those who are offered a training course place. For further details please email [email protected], alternatively call Sabrina Dubash on 020 7812 5220.
The training course, An Introduction to UC, will cover:
- Introduction to UC: What is universal credit and who can claim?
- How to claim UC and the assessment period
- Elements of UC and housing costs
- UC and work
- Conditionality and sanctions
- Challenging decisions and problem areas
All training attendees will receive a complimentary copy of CPAG’s Universal Credit: What you need to know handbook and a one year free askCPAG+ subscription.
Supported by City Bridge Trust, the funding arm of the City of London Corporation's charity, Bridge House Estates
