Universal Credit London Advice Project

The Universal Credit London Advice Project provides free advice and training courses to advisers and professionals supporting universal credit claimants living within a London borough.

Universal Credit London Advice Line

Call us for free advice if you're supporting universal credit claimants living in London.

Call: 020 7812 5221 every Wednesday between 10am-12pm and 2pm-4pm

Email: [email protected] (Monday-Friday) 

Free Universal Credit Training 

Apply for a free place on our Introduction to Universal Credit training course.

We prioritise training course places for professionals from organisations with limited funding for training and who support people from diverse ethnic backgrounds and/or who are disabled. 

Introduction to UC - training course

The course covers the following areas:

  • What is universal credit and who can claim?
  • How to claim universal credit and the assessment period
  • Elements of universal credit and housing costs
  • UC and work 
  • Conditionality and sanctions
  • Challenging decisions and problem areas

All those who attend the training course will receive a complimentary copy of CPAG’s Universal Credit: What you need to know handbook (7th edition).

Upcoming training course dates: 1st and 18th December 2023. 
Timings: Courses run from 10am-1.30pm, online via Zoom. 

For further details please contact Dan Norris on 020 7812 5214 or email [email protected]

Apply for a free place

Sorry but we can only contact you if we can offer you a free training course place.

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sponsor info


logo for City BridgeThis project is supported by City Bridge Trust, the funding arm of the City of London Corporation's charity, Bridge House Estates.