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Events

How to challenge decisions - mandatory reconsiderations and other tactics (Scotland) 21 September 2021 ONLINE

21st September 2021
Online Scotland
If you need to get a universal credit or other benefit decision changed, this course aims to gives you the essential knowledge to do it. To successfully challenge a decision,...

QBC - making the most of your calculator (Scotland) 22 - 23 September 2021 ONLINE

22nd September 2021 to 23rd September 2021
Online Scotland
This course is for people who want to learn how use QBC effectively and confidently. It covers: • Understanding screens, controls, menus and how to get in-calculator help • Best...

Appeals to the Upper Tribunal, 22 & 23 September 2021 ONLINE

22nd September 2021 to 23rd September 2021
Online
This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an...

Best Practice in Completing the PIP Questionnaire, 27 September 2021 ONLINE

27th September 2021
Online
This half-day online training course explains how the PIP claim process works and the importance of the PIP2 questionnaire. It looks at what makes a good PIP claim, and how...

NEW! Supporting Benefit Claimants Online, 28 September 2021 ONLINE

28th September 2021
Online
Home working, social distancing and self-isolation present unique challenges to frontline workers.  This course is an opportunity to discuss how advisers and support workers can best help people navigate the process of claiming benefits and...

Students and Universal Credit, 29 September 2021 ONLINE

29th September 2021
Online
The interaction of Universal Credit with student finance can be a difficult one. Which students can claim, what they can claim and how student loans and grants affect those payments...

Limited capability for work in universal credit (Scotland) 30 September 2021 ONLINE

30th September 2021
Online Scotland
This course looks at how limited capability for work rules affect universal credit. The outcome of the work capability assessment has a crucial role in determining claimants’ work-related requirements as...

Stick or Twist? Jumping Ship to Universal Credit, 30 September 2021 ONLINE

30th September 2021
Online
Around 6 million have claimed UC, but another 3 million are still on Legacy benefits. Changes to the rules in January 2021 make it easier to switch to UC, but...

Claimants and custody (Scotland) 1 October 2021 ONLINE

1st October 2021
Online Scotland
A period in custody, whether on remand or serving a custodial sentence, impacts on benefit entitlement. Problems often arise when a person released from custody tries to claim the benefits...

Universal Credit, 4 & 5 October 2021 ONLINE

4th October 2021 to 5th October 2021
Online
This training course focuses on Universal Credit (UC), the centre piece of the Government’s welfare reform programme. Universal Credit is now at ‘full roll out’ across the UK and applies...