This report is the second in a series looking at problems with understanding decisions, challenging errors and protecting the rights of people claiming universal credit (UC). It outlines some of the problems claimants experience when they try to challenge a decision about their UC award. These problems have been identified by analysing case studies received via CPAG’s Early Warning System (EWS).
05 June 2019
Child Poverty Action Group (CPAG) is calling for re-investment in social security support for the UK’s children in a new report detailing the costs of restoring a catalogue of cuts to social security - including sub-inflationary uprating since 2013/14 - and providing a blueprint for making universal credit fit for families.
05 June 2019
Universal credit: what needs to change to reduce child poverty and make it fit for families? calls for design and funding changes to improve claimants’ experience of universal credit and to reduce child poverty.
01 May 2019
This report presents case studies and analysis from CPAG’s Early Warning System to highlight problems with the information provided to people claiming universal credit.
01 May 2019
CPAG's early warning system takes the temperature of how changes to benefits are affecting families by highlighting the most problematic issues which advisers around the country are seeing. The latest update reveals ongoing problems with people being wrongly directed to universal credit and people moving to universal credit and becoming significantly worse off, as well as a number of problems with specific elements of universal credit: housing costs, real time information, access to appeal rights, and failure to adequately meet support needs.
27 March 2019
An analysis of the problems faced by students claiming universal credit.
22 March 2019
Evidence submitted for the Social Security Committee's inquiry on social security support for housing.
Updates on natural migration onto UC, assessment period inflexibility, the two child limit, and disabled people losing SDP.
21 December 2018
Using cases from our Early Warning System, this submission to the Work and Pensions Select Committee highlights issues parents face in claiming childcare costs through universal credit.
A summary of the main issues that come through to the Early Warning System, and what we’re doing about them.