Welfare Rights Officer - Publications
We're looking for a social security expert with extensive experience of writing about benefits to join our Advice and Rights Team and play a central role in writing and delivering our print and online resources.
Key information
Hours: 35 per week. CPAG operates a ‘core hours’ and flexi/TOIL (Time Off In Lieu) policy. Flexible working arrangements will be considered (e.g. part-time, compressed hours).
Salary: Band C 95% - 105% (£42,605 - £47,089). Plus 5.64% of salary pension employer contribution.
Contract: permanent
Location: London (with hybrid working options)
About the role
This is an exciting opportunity for an experienced welfare rights expert to join our team of expert welfare rights officers.
CPAG has published resources on social security law and practice for several decades. Our information resources are key to the working lives of benefits advisers across the sector and beyond. Our publications, – including handbooks, the Welfare Rights Bulletin, What You Need To Know guides and a range of online resources – are trusted by advisers, lawyers and professionals in related fields as comprehensive, accurate and up to date.
We are looking for a social security expert with extensive experience of writing about benefits to join our Advice and Rights Team and play a central role in writing and delivering our print and online resources.
You will be committed to ensuring that the sector is properly equipped to challenge child and family poverty by providing the highest-quality social security information. Your passion for benefits advice will be matched by a proven track record as a writer of high-quality resources, a rigorous commitment to accuracy and an in-depth knowledge of the issues that affect the benefits advice sector. We are looking for someone who is responsive to the needs of the sector and has innovative ideas for developing and delivering our print and online content.
As a member of the Advice and Rights Team at CPAG you will contribute to our advice services and to our training and events programme.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
How to apply
For more information about this post and to apply download the Welfare Rights Officer Publications job pack and application form.
Candidates wishing to apply for both roles in our welfare rights team should submit a separate application for each post. You may use the same information for the factual sections of both applications, but your supporting statement should be tailored to the requirements of each role.
To apply, please return the application form, taking particular care to provide full details of how you meet the person specification.
Please send your application to [email protected]
Closing date for applications: 11.59pm, 10 August 2026
Interviews will be held at our London office: w/c 17 August 2026
Provisional start date: mid/late October
Contact details
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at [email protected]