You need to be a subscriber to see this page Log in if you're already a subscriber or view our subscription options Log in View our subscription options Go to 1. Dealing with delays The reasons for the delay When the delay occurs 2. Waiting for a decision on a claim Benefits administered by the DWP and HMRC Official targets Advance payments Applications and decisions Repayments If you are refused an advance payment Interim payments of child benefit and guardian’s allowance Housing benefit Payments on account Scottish benefits Making a complaint Complaints about the DWP Complaints about HMRC Complaints about Social Security Scotland Complaints about housing benefit Judicial review Pending test cases 3. Delays when challenging a decision Delay in carrying out a revision Delay while appeal is prepared Delay following a mandatory reconsideration or redetermination Delay without a mandatory reconsideration Appeal delayed because of a pending test case 4. Delays getting paid The decision awarding you benefit Suspension of benefit The decision maker requires further information If an appeal is pending If your appeal concerns European law ← Previous Part 7: Benefit claims and getting paid Next → 1. Dealing with delays
