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Universal credit

Rough justice: problems with monthly assessment of pay and circumstances in universal credit, and what can be done about them

06 August 2018
This report identifies a range of problems arising from the rigid system of monthly assessment of both income and circumstances in universal credit, based on cases from CPAG’s Early Warning System, and proposes practical solutions.

Universal credit assessment system is leaving claimants out of pocket

06 August 2018
Working people claiming universal credit are having their benefits capped when they shouldn’t be, and losing the effects of ‘work allowances’ worth up to £258 per month simply because of the dates on which their paydays and universal credit 'assessment periods' happen to fall, new evidence from Child Poverty Action Group (CPAG) shows.

UC and disability

Issue 265 (August 2018)
Simon Osborne reviews some of the main features of universal credit (UC) for claimants with a disability.

UC: value for money?

Issue 265 (August 2018)
Barbara Donegan describes an independent report which raises some fundamental questions about the operation of universal credit (UC).

CPAG legal action leads to full arrears for disabled claimants

18 July 2018
Read more

It’s time to start listening: what the Department for Work and Pensions needs to learn about universal credit

12 July 2018
In the Commons last week, Work and Pensions ministers responded to concerns about universal credit by offering to look at individual constituency cases MPs were raising, where things might not be going quite right.

The top universal credit issues

10 July 2018
This report brings together cases from our early warning system, analysing the most common universal credit problems we're seeing. The top issues include administrative errors, problems with housing costs and difficulties making a claim. 

Top universal credit issues revealed

10 July 2018
The most common universal credit problems we're seeing include administrative errors, problems with housing costs and difficulties making a claim.

Are you ready for Universal Credit?

02 July 2018
To help you get to grips with universal credit we are running courses on the new benefit, and have a range of resources.

‘You can’t live on thin air’: the wait for universal support

Poverty 160 (summer 2018)
The impact of the transition to universal credit is only just beginning to be felt. By the end of 2018, all job centres across the UK will be processing claimants in the new system, and by 2022 all existing eligible claimants still on the legacy benefits will have been migrated to the new system – 12 million households.