Top universal credit issues revealed

Published on: 
10 July 2018

The most common universal credit problems we're seeing include administrative errors, problems with housing costs and difficulties making a claim. Our analysis of cases sent to our early warning system shows that these, and other problems, are arising again and again and need a systemic solution.

The early warning system collects reports from welfare rights and other frontline advisers about the impact of social security reform and issues arising from the benefits system.