The Survivors Welfare Advice Project (SWAP) is a free nationwide service run by CPAG.
We advise professionals working with domestic abuse survivors on issues relating to their benefit claims and entitlement.
The project will also gather evidence of systematic problems with the welfare system faced by survivors to help inform our policy and legal work.
We have a helpline and email service available.
SWAP can advise on:
- Issues relating to joint claims
- ‘Right to reside’ and eligibility
- Managing benefits after fleeing domestic abuse
- Any other welfare rights matters
Advice by email
Along with your query please include your organisation’s name, address (where possible) and telephone number, and your client’s surname or case reference.
Advice by phone
Open from 10am – 12pm and 2pm – 4pm (Monday – Friday).