Use this template to challenge DWP's failure to exercise their discretion not to reduce the rate of deduction from your client's universal credit (UC) award to recover a hardship payment.
These letters are for advisers, not members of the public.
If you don't have an adviser, you may be able to find one at advicelocal.uk
For a copy of this template, please contact [email protected]
We'll discuss your client's case with you and advise whether this pre-action letter is appropriate.
We can support you to complete the letter or help you draft your own.
If a pre-action letter is not appropriate, we'd still be happy to share templates with you if they would help you challenge the decision in a different way.
