An oral hearing involves a discussion with the tribunal about your appeal. It can be conducted by telephone, video call or in person, usually at a tribunal venue. The tribunal asks you questions and finds out more about your situation before making its decision.
The tribunal may decide to change the decision that you’ve appealed, substituting it with one it considers to be correct. It can allow your appeal in full or in part, or alternatively uphold the DWP’s original decision. In some circumstances, if you disagree with the tribunal’s decision you can ask for it to be set aside or appeal to the Upper Tribunal.
We're no longer receiving funding to make the Fuel Rights Handbook available free online. If you'd like a print copy of the handbook, it's available in our online shop.
If you qualify for a means-tested benefit such as universal credit or housing benefit, or for child tax credit, and you have more than two dependent children, the amount of benefit you get may be restricted by what is called the ‘two-child limit’. This page explains one of the exceptions to the two-child limit which may be relevant to survivors of domestic abuse.
If you are experiencing domestic abuse, the financial implications should not be a barrier to making yourself and your children safe. There are special social security rules that are aimed at helping you if you have experienced domestic violence.
