Getting journal entries from your online universal credit account
Where to find your universal credit online journal entries and how to download them into a PDF so that you can send them to your adviser.
To advise you, your adviser needs a copy of the entries in your universal credit online journal.
This page explains where to find this information and how to download it from your universal credit online account into a PDF so that you can send it to your adviser.
Note:
Using a smartphone?
If you don't have access to a laptop or PC and you access your online universal credit account on a mobile phone, use the instructions below to see if you can save to PDF or print to PDF on your phone. If not, a local library may have a computer you can use to download the information from your universal credit account to a PDF. If this is not possible, you could take screenshots of the information from your phone. Take multiple screenshots of any long pages to make sure you capture all the information in the shots.
Instructions
First, log into your universal credit online account and then follow the instructions below.
Printing the entries in your universal credit journal
- Go to your universal credit journal. Scroll down to the bottom of your journal. Select ‘show more’. Keep doing this until the ‘show more’ button stops appearing.
- Scroll back to the top of your journal. Select ‘expand all entries’ at the top right of the journal.
- At the top right of the browser window, select the menu button (three lines or three dots) or alternatively, using your computer keyboard, select Ctrl + P (on Windows devices).
- Select ‘print’.
- Select 'Save as PDF', 'Print to PDF' or ‘Microsoft print to PDF’, then select 'save' or ‘print’.
- You will then be asked to save the PDF file. Make a note of where you save it so you can find it again when emailing your adviser.
Download these instructions
File type / size
pdf /
296.18kb
File type / size
docx /
364.81kb