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Universal credit

Resources and information for advisers on universal credit (UC).

On this page

  • Online handbooks
  • Articles
  • Tools and templates
  • Legal test cases
  • Further information
  • eLearning
  • Training courses
  • Early Warning System
Note:

For resources and information on natural and managed migration to universal credit, see our topic page: Migration to universal credit

Online handbooks

Welfare Benefits Handbook (for subscribers):

  • Part 2: Universal credit 

Mental Health and Benefits Handbook:

  • Chapter 5: Universal credit  

Articles

The most recent articles relating to universal credit (UC) from our Welfare Rights Bulletin (WRB):

  • Erosion – where are we now? (April 2025)
  • Overpayment recoverability in the age of UC (for subscribers) (April 2025)
  • UC deductions overview (for subscribers) (April 2025)
  • UC and cancer treatment (for subscribers) (February 2025)
  • ‘Nil awards’ of UC – a zero-sum game? (for subscribers) (December 2024)
  • Work, limited capability for work and universal credit (October 2024)
  • Not finding fault: any ground revisions (August 2024)
  • Tax credits after pension age – where now? (August 2024)
  • LCWRA and migration to UC (June 2024)
  • National insurance credits for limited capability for work (June 2024)
  • UC: claims and defects (April 2024)
  • Right to reside after AT (April 2024)
  • Ever increasing: conditionality and sanctions (February 2024)
  • DWP’s Targeted Case Review (February 2024)
  • Refugees, UC and the DWP (February 2024)
  • Extra! Extra! Transitional SDP element additions (February 2024)

Earlier articles on universal credit can be found by searching on our articles page.

Tools and templates

Our universal credit tools include a tool to generate step-by-step instructions for your client explaining how to find and download information from their online universal credit account:

  • Create instructions for clients on how to get the information you need from their online universal credit account

and a tool to help you work out when a universal credit limited capability for work-related activity element should start:

  • From what date should my universal credit limited capability for work-related activity element start?
     

We also have tools which help you draft mandatory reconsideration requests and help you check your UC work-related requirements (for subscribers):

  • Universal credit work capability assessment: mandatory reconsideration
  • Checking your universal credit work-related requirements
  • Universal credit sanctions: mandatory reconsideration

Check our other universal credit tools and appeal submission and letter templates:

  • Universal Credit: tools and templates

Legal test cases

Some of our recent test cases:

  • Permission to apply for Judicial Review has been granted in our test case challenging the requirement,  if an exception to the two-child limit is to apply on the basis of non-consensual conception, that it is the third or subsequent child within the family that is conceived non-consensually: Two-child limit non-consensual conception exception ordering rule: R (LMN and EFG) v SSWP [2024] EWHC 2577 (Admin).
  • A Norwegian national with pre-settled status has been held to have a qualifying right to reside for the purposes of a joint claim for UC both as a self-employed person (on account of her having taken steps to set herself up as self employed at the date of her claim for UC) and as a self-sufficient person: SSWP v VB and AD [2024] UKUT 212 (AAC), 13 August 2024.
  • Destitute EU nationals with pre-settled status can rely on EU Charter of Fundamental Rights to obtain UC: SSWP v AT (AIRE Centre and IMA Intervening) [2023] EWCA Civ 1307, 8 November 2023. The Supreme Court refused the SSWP's application for permission to appeal this decision on 7 February 2024.
  • Following our successful test case regarding universal credit advances for those awaiting a national insurance number, amending regulations came into force on 1 April 2024 which reverse its effect, see: R (Bui) v SSWP [2023] EWCA Civ 566, 25 May 2023.
  • There is no requirement to request backdating before a claim to universal credit is determined: AM v SSWP (UC) [2022] UKUT 242 (AAC), 1 September 2022.

Our other test cases:

  • Test cases: universal credit

Further information

Our UK-wide pages on UC

  • Universal credit and sanctions
  • Universal credit - the basics

Our Scottish factsheets and pages on UC:

  • Universal credit Scottish choices
  • Universal credit factsheets

eLearning

Our free eLearning courses for advisers with existing benefit knowledge:

  • LCWRA and moving to UC
  • Universal credit and backdating
  • Universal credit backdating in managed migration
  • Moving home and the UC housing cost element
  • Migrating to UC and the severe disability premium
  • Mixed-age couples

Our free introductory level eLearning: 

  • Universal credit

Training courses

Find out about our training courses relating to universal credit:

  • Training courses: universal credit

Early Warning System

Our Early Warning System (EWS) bulletins for England and Wales cover:

  • The limited capability for work related activity element - when it should start (July 2023)
  • Problems with the UC child element for multiple children (March 2023)

The EWS gathers information and evidence on the impact of changes to the benefit system. Send us details of cases:

  • Early Warning System
Relevant to
all of the UK

Also in this section

Key topics

  • PIP appeals
  • Maximising income
  • Universal credit
  • Migration to universal credit
  • Survivors of domestic abuse
  • Benefits for migrants
  • Debt
  • Housing costs
  • Personal independence payment
  • Sanctions and work-related requirements
  • Work capability assessment

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