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Changing decisions - universal credit
If you need to get a universal credit or other DWP benefit decision changed, this course aims to gives you the essential knowledge to do it.
Changing decisions - Scottish benefits
When a Scottish benefit is refused, an award is wrong or there is an overpayment, what steps can you take to put things right?
Preparing an appeal submission - adult disability payment
This course equips you with the knowledge and skills you need to prepare an effective submission. Using case studies, discussion and practice, you will gain confidence in making a good case f
Pension age disability payment
Pension age disability payment (PADP) is replacing attendance allowance as the main disability benefit for people living in Scotland who have reached pension age.
Introduction to welfare rights
This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system.
Universal credit - managed migration
The migration of legacy benefit claimants to universal credit has begun in earnest. How and when will this impact the clients/tenants you support?
Income maximisation for older people
Older people commonly do not claim all that they are entitled to.
Limited capability for work in universal credit
This half-day standard level online course looks at how limited capability for work rules affect UC.
Best practice in completing the PIP questionnaire
This two-morning online training course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.