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Stick or twist? Jumping ship to universal credit
Around 6 million people have claimed universal credit (UC), but several million are still on Legacy benefits.
Best practice in completing the PIP questionnaire
This two-morning online training course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.
Dealing with debt
This two-morning course will enable you to assess which of a client’s debts should be given priority, in order to try to avoid the loss of their home, essential goods or services and imprison
Universal credit
This training course focuses on universal credit (UC), the centre piece of the Government’s welfare reform programme.
Benefits for non-EEA nationals
This standard level course offers an opportunity for advisers to gain knowledge
Preparing an appeal submission - adult disability payment
This course equips you with the knowledge and skills you need to prepare an effective submission. Using case studies, discussion and practice, you will gain confidence in making a good case f
Attendance allowance - an introduction
Attendance allowance (AA) is the main disability benefit for people who have reached pension age.
Mental health and benefits
This two-morning course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the p
Income maximisation for older people
Older people commonly do not claim all that they are entitled to.
'Complex needs' status for UC claimants
This two-morning
Kinship carers and benefits – an update
Make sure you are up to date with how recent benefit changes and current issues impact on kinship carers.