Defective claims for universal credit and date of claim | CPAG

Defective claims for universal credit and date of claim

Date: 
11 November 2019

The claimant in CUC/968/2019 created an online universal credit account. He then clicked "Make a claim". He did not complete all of the questions the system then generated on the same day. Instead he logged out and did not complete all the questions and click "Submit claim" until a few days later.

The issue in the case is whether the claimant by creating an account and clicking "Make a claim" had made a defective claim for universal credit? If he had then arguably when he perfected the claim some days later, his date of claim was the date he had created the account and clicked make a claim. However, the First-tier Tribunal decided that he had not made a defective claim and therefore held date of claim was not until the day he clicked "Submit claim".

Permission to appeal was granted and the Upper Tribunal held a hearing on 03 March 2020. Judgment now awaited.